Customer Ratings & Reviews

They discovered some additional steps needed before the install because of the age of my old dishwasher and how it had been installed. Because of that, there was an extra cost. The crew needed a check written to pay them, and it was fortunate i had a check left in my checkbook.

In regards to the dishwasher installation, it works perfectly fine and the technicians were prompt, friendly, and courteous. The main tech even helped me with another unrelated Geek Squad problem, to which I was very grateful for. They were however, not respectful of my wooden floor. I provided plywood to protect the floor, had it two feet from the dishwasher as they started, but then got out of their way and let them work. After they left I discovered a deep jagged scratch approximately two feet long, plus 3 matching depressions in the wood. They also turned off my hot water, but forgot to turn it back on. I noticed as soon as they left and called the technician back. He asked me to trouble shoot it and the hot water heater (which I did), but finally came back after four hours and four phone calls made to the tech because I remained without hot water. Coincidentally, my boyfriend had a dishwasher also delivered from Best Buy five days earlier, and his wooden floor was also scratched during installation. My floors are relatively new and I was determined to keep them in good shape. I was so disheartened to see the damage after they left. The technician actually said there were some kind of protective covers on the bottom of the new dishwasher, so they didn't need the plywood. Unfortunately, I believe the damage occurred when the old appliance was removed. I can't believe there isn't a slide board, cardboard, something that isn't part of the installation procedure? The cost to repair the floor, which I am pursuing, will probably be more than the cost of the dishwasher itself. Not a win win for Best Buy.

I was a bit concerned when just one person showed up to install my dishwasher, but that concern was unfounded. The guy knew his stuff - had my machine installed and the old one removed in no time at all! Big time cool...!

they worked fast and cleaned up the aftermath of removing and putting in a new dishwasher. they set it but it has settled and now sits lopsided and not very nice looking in the kitchen. Not sure what to do and if they will come back and adjust it. It is terrible looking and off sets the whole looks of the kitchen. Just sad that as a 70 yr old woman and no tools can I fix or adjust myself. they did the job it is just not tightened down to keep from moving after a couple wash cycles.

I am very pleased with the teams installation of the dishwasher. They were professional, friendly and knowledgeable. Good job

The installation was done professionally leaving no room for complaint. This dishwasher is the best that we've ever had and it cleans like we thought a dishwasher never could. I would strongly recommend this product to anyone who has never been quite satisfied with the multitude of products on the market now.

The Bosch dishwasher is awesome! I bought a new home in which all products were lesser models. For months I endured having greasy film and dirty dishes with the Whirlpool dishwasher. I tried everything! I purchased cleaning products! I finally decided to buy a Bosch! I had a Bosch in my previous home. It was a larger model and I could NOT bring it with us! I now have clean dishes every time! I would like to add the following! The gentleman that installed our dishwasher was awesome! They worked as a great cohesive team. The installation crew did a great job and I was very pleased. The young man gave me a thorough rundown on how to operate our new dishwasher! Please provide this team with lots of installation appointments as they would never disappoint! Three HURRAHS for this Awesome team!

They guys who did the install were great. The only issue I had was the cover for the dishwasher air gap was cracked, but it was plastic, so cheap quality. I just bought a chrome one for $12 bucks to solve the problem.

Overall installation went well. The only gripe I have is that the installer slid the old and new dishwashers directly on my wood floors so now there are marks on the floor. Seems like they should bring out some sort of mat to lay out in front to help protect floors since sliding is necessary.

The installer,Cortez, did an excellent job. He was efficient and insured the dishwasher was in working order before he left. He also hauled way my old dishwasher.

We purchased a new Bosch dishwasher to replace our ancient Whirlpool, installation was fast and the installers practiced covid protocols, wearing masks, staying away from us, and they even took their shoes off before entering the house.

Capable, efficient, customer friendly and patient approach

The installer showed up on time and did an excellent job uninstalling and removing the old machine before installing the new one. The whole task consumed a little over one-hour. The kitchen was left clean and the dishwasher was checked to insure it was running properly. All-in-all an excellent job.

The installer was very professional. He called early in the week to confirm my appointment and again when he was on his way to our home. He was prompt quiet and efficient and I didn't have any issues at all. After install he made sure that the unit was functioning properly and answered any questions.

The ibstaller was great. And at the end of a 17 delivery day by himself, you wouldn't know it. He was competent, friendly and efficient.

Showed up when they were supposed to. Took them less than an hour to install. They were careful not to dirty up our kitchen floor by wearing this booties to cover their shoes. Very professional. Price for installation was reasonable.

Quick and efficient. Had a problem with the scheduling but once that was ironed out, the final "real" appointment had the service persons here on time and quickly accomplish their tasks

All was going well until a hose was improperly or not connected which caused water to blow out under cabinets & on my new wood floor. The installers acted like it was no big deal, although I had to race to find 6 large beach towels to soak up the water. Not happy!! If my wood floors pop up because of this water damage, you’ll hear from me & lawyer. Tech should have more training.

The technician who installed the dishwasher was very knowledgable. He worked efficiently and easily installed the dishwasher within an hour.

Dishwasher installation exceeded all expectations. The associate was professional and very thorough. Handled the entire process, delivery, installation, removal of old machine. Looked good and worked fine.