Customer Ratings & Reviews

The installation was perfect. The guys called before they came and were right on time. They did a great job putting in the new dishwasher and removing the old one. I really appreciated that they made sure everything worked before they left.

The installation specialist arrived on time and performed the installation carefully and professionally. He demonstrated the operation and ensured there was no problem with operation prior to leaving.

The installer arrived right on time and did the install. He removed our old unit and took it away. He explained how to operate the dishwasher and tested it to make sure it worked. We are very happy with the Geek Squad. He was also very neat and clean about the install and did not leave a mess.

There was a snafu by Best Buy on scheduling that delayed the install by a week, which was disappointing, but when they did come out, the installer and his helper did a fine job; quick and efficient, and cleaned up after themselves.

The guys that came to install the dishwasher were very thorough and helpful. Previous dishwasher had caused damage to the countertop, but installers were able to work around problems and make corrections when needed. Extra care was placed on making the item look right and level.

I bought delivery and installation for a new dishwasher. The installers came when they said they would, and they good between 30 to 45 minutes to install the dishwasher. They gave me a brief introduction in how to use it. Quick, competent and professional -- you can't ask for more than that!

Guys were great/knowledgeable Unfortunately Best Buy couldn’t complete installation when purchased and now charged me again to find original delivery had linked the water line

Team showed up on time, came in professionally assessed the situation, out with the old and in with the new. The old one had been installed improperly a year or so ago, and the new installers showed me the difference in what they had done wrong and how he was putting the new one in.. in and out in 15-30 minutes.. they were not best buy employees but sub contractors, but they were real pros! Defintely worth the price paid for the service

I have been shopping for quite some time and finally decided to by my new dishwasher from Best Buy. I could not be more pleased with my decision. Alex and Mike came out they were extremely professional and knowledgeable. They took great care when removing and installing the dishwasher and explained in great detail how to work it and maintain it. I have to say that the competitors offered the same price but they did not offer installation, removal and/or disposal of the old dishwasher or if they did it was extremely expensive. I could not be happier that I chose Best Buy for my new appliance. Instead of spending the money on all the extra fees, I added a 5 year warranty instead. No membership fee and being a single Mom I did not have to get out tools and try to remove the machine on my own, Alex and Mike did it all. Thank you both for being so kind, it was such a great experience!

Clemont was very neat and knowledgeable, He made sure the dishwasher was installed and running properly before leaving. He cleaned up all the garbage

Biggest disappointment is that there are no tracks on the inside of the door for the tray to slide out onto. When you pull the tray out, it comes out sideways or where ever the tork is. Best is to pull the bottom rack out standing directly facing the front, and pull it out slow so it slides out on the door frame without slipping off :( Have to go online to find out how to operate and load it which I think is poor. I was also hoping for racks that were on ball bearings for a smoother slide. Only used it twice so far. If it cleans great I’ll be happy and adjust to the other disappointment with the track (or lack of).

Hector arrived on time, after calling earlier to confirm. Then he went right to work, and soon the busted machine was outside. In just a few minutes, the new machine was in place and connected. I had overlooked a couple of bottles in his way, and he quietly moved them and pushed the new diswasher in place. When it was fully connectedf, he gave me a complete lesson in how to operate it, along with some sample soap and rinsing fluids. And he cleaned up and left me happy with a new and working dishwasher

My installer was excellent. He was professional and friendly. He installed my dishwasher quickly and did a great job. I haven’t had a single problem with it!

The Geek Squad installers did a good job and I have no complaints with their performance. They were friendly and professional the whole time of the installation. Best Buy from the store to whoever schedules the installations needs some serious overhaul in communication between all parties involved in the process. They gave me a date to expect delivery of the dishwasher and a contracted plumber locally to install on a later date. The delivery date came and went. I contacted them the next day and they acted as if I should have known they'd be sending it a few days later than they originally told me to expect it. I was peeved but I said okay. I then get a call from the plumber wanting to know why I had canceled the installation appointment. I called Best Buy to find out that not only were they going to deliver but Geek Squad was coming with it to install. Previous to this the plumber called me back to say that he'd contacted BB and was working with them to schedule an appointment to replace the canceled one. I called them next week and they were still expecting to install it after it had already been done. I shouldn't have had to take it upon myself to let the plumber know it had been done in house. It got sorted out in the end but I'll bet contractors hate big companies with an attitude toward them like shown here.

Great service over all. Excellent communication before installation. Person who came from 7th Ave Appliance, Fargo, for installation was prompt, punctual, organized, tidy and courteous. Went above and beyond to look for any signs of wear to flooring, plumbing and cabinets before installing the dishwasher.

The guys from the Geek Squad were great, Arrived on time. Removed old dishwasher, Installed new dishwasher within 20-40 minutes. And it wotks fine.

Dishwasher works very well. Very roomy inside, holds a lot of dishes and silverware.

The guys that came out to install our dishwasher not only did an excellent job of installing the dishwasher (and saving us a lot of time!) BUT they pointed out (and repaired) a flaw in the previous dishwasher's installation that caused our home a risk. Very grateful for their attention to detail.

Great dishwasher. Easy to use and very quiet. They did a fantastic installation job. Took less than an hour. He had to install a new outlet and the cost was surprising how low it was.

little pricey but did a great job had to pay him extra for what he did to make it fit.