Customer Ratings & Reviews

Stalling technician was fast and knowledgeable! Took time to show us how it worked.

The installation was great; however, the redeming of the "gift" of $25 dollars that I had applied for never happened. Someone said I had two accounts and it went somewhere else. I have only ever had one charge card. It was disappointing to say the least. Then I got another "gift" for $50 if I would spend over $500, which I have never gotten the $25. What's the point. Very disappointing.

Our dishwasher was never delivered or installed after 2 appointments. The first of which they canceled at 5 PM, stating that the dishwasher was not there at the warehouse when they went to pick it up and then on December 4th waited home all day for them to deliver the dishwasher as scheduled and install it, and all we got was an installation kit. No dishwasher was ever installed or brought to the house. We got nothing but the runaround from Best Buy's customer service. They have not canceled the order as we asked them to since they obviously could not get it here and they have not removed it from the credit card. We will never go through Best Buy for anything again.

The dishwasher was installed by a company hired by Best Buy. The company's name was Mars. They installed it in no time and is working beautifully. I can;t say enough about the Mars installation services. They get 5 Stars for their work.

They did an amazing job and the washer works and looks great

Very nice. Works great. I definitely recommend this.

Installed perfectly! The installers came on time and installed the dishwasher perfectly. They were there efficient and clean and did it right.

They were very professional and helpful. I woll purchase agsin from BestBuy.

The installer did a great job with the dishwasher installation. There were a few decisions to make regarding the water supply, and he reviewed our options with us and helped us to make the right choice. The Bosch dishwasher installed well and looks great!

Removal of old dishwasher & installation of the new one was accomplished by Best Buy technicians perfectly. No issues.

The installers were very professional. They arrived on time, removed the old dishwasher and installed the new one without a mess. They were very friendly and took time to explain how to operate the dishwasher. I would use them again without hesitation.

The people that came to install my dishwasher were very efficient and knowledgeable. I will have everything installed in the future. No worries and done correctly. Well worth the fee.

Very professional, courteous and efficient. Called ahead and arrived on time. Installation appears to be perfect.

We had two groups for installation. The first one could not connect to the valve because it was leaking. The second group after repairing the valve very professionally connected and leveled. I highly recommend

The install team was great! Very polite, picked up after themselves. Very personable I didn't like the fact that I had to pay an additional $180 to the installers to convert my dishwasher electric to a plug in without that being mentioned when I purchased the dishwasher. The wiring with the plug was already in my package that I paid for at the store.

The guys were very professional. They messaged on their way so I knew when to expect them. They were quick and cleaned up after themselves.

The 2 gentleman who installed my dishwasher were knowledgeable and helpful. They were polite and made notes of any scratches on my floor before they began work. They made sure the dishwasher was running properly before leaving.

On time, quick, and dishwasher looks and works great!

Fantastic job! Made all adjustments iquick and hugely professional.

The installation service was great and have to rate the best among the past 3 major appliance installations I purchased from Best Buy within the past three months. Moreover, the service man was nice and not in any rush to move on to the next appointment. Also, he was very informative on discussing how the dishwasher operates and answered all of my questions, which was plentiful. Lastly he even performed a trial run to ensure that the dishwasher was performing optimally, He genuinely cared that I felt comfortable operating the appliance, a true professional.