Customer Ratings & Reviews

The people came did the work efficiently and cleaned up after themselves and went on their way. I could not any more pleased with their work.

the install guys went above and beyond to set up and check out after install to make sure things were working correctly

Install guy was great and very professional and quick install

This dishwasher is waaaaay better than my old one which was purchased new also. Totally recommend getting stainless steel inside. Superior product.

I got standard dishwasher installation when I purchased a new dishwasher through Best Buy. The Best Buy rep called and told me that standard hookup was included, but there could be an additional charge related to installation of a part for water hammer mitigation which could be $100. This part could be required to bring plumbing up to code. I give Best Buy credit for notifying me of this potential charge in advance, and I was ok paying an additional $100 if needed. When the installers came to my house, they indicated that I would indeed require the water hammer arrestor, and the charge would be $150, more than Best Buy quoted. This payment was required to get the installer to actually install the dishwasher. After seeing what the installation of this ~$15 part entailed, I realized the $150 was an absurdly high charge. It maybe took the installer an extra 10 minutes to install the water hammer arrestor. I was quite disappointed that the installer charged $150 for this part, which was more than the $100 quoted by the Best Buy representative. The installation appears to have been done properly, and we have had no issues with operation of the dishwasher.

Guys were excellent. Thanks for getting it done. Unit looks great and their explanation was simple, fast, and easy.

Crew arrived on time and fully prepared. They did a superb job in a neat and professional manner. Went above and beyond to make sure we were satisfied and that unit worked properly. Would recommend to any and all!

The installer did a good job of installing the dishwasher, however he left straches and marks on the kitchen hardwood floor! Seemingly, there was little awareness of the necessary precautions required during any installation. Also, I t was a rainy day. I had to provide a towel for installer to wipe up the wetness from the dollie! I would think rain would be a good reminder to an installer that there's a need for extra precaution when entering a customer's home!

The delivery and installation of our dishwasher were outstanding. Came on time, notified us of arrival. Installation was quick, clean and professional. Great experience

We're very satisfied with this product though it isn't comparable to our last KitchenAid dishwasher. Will miss putting plastic items on the bottom rack, but we'll get used to it. It's an excellent machine for the price.

What an awesome machine way better than the rest Very helpful in the store too

KitchenAid Dishwasher Install - After having a poor experience with another Best Buy install. I prepped the job, by removing the old appliance, repairing the hot water shutoff valve, and moving the floor direct wired connection, to a dedicated outlet in the wall. I even had to remove part of the hardwood floor to allow access. However, when this installer came to install the dishwasher, he was prepared to address any issues, I came to find out later. Plus he said, that he was happy to see the old dishwasher at the curb, making his job easier, the installation job was perfect. Thanks

Awesome customer service in store, tinley park best buy is the best store that I have found for the customer service help that I got.

Wonderful service, could not complain in and out. I would use the service again

best installation of an appliance ever. They were super careful, thoughtful, and let me know what they were doing every step of the way. I think the regional manager being there had something to do with it.

quick, efficient, expert, polite on time and lacking additional words to complete the stupid requirements, (50 words)don't ask me again

Not sure if it's a dishwasher issue or bad installation. My guess is it's a bad dishwasher but I'm no expert. It took them a long time to install the dishwasher, they reinstalled it about two or three times because they couldn't get the level straight. The dishwasher leaked about a month after it was first installed. Maytag sent someone to fix, took about couple hours and it stopped and lasted for about a year of no leaks. Now it leaks everytime we use it. So why did I give it 5 stars? Because this review is for the installation and not the product. The installers were great but the product sucks. I would never buy a maytag again but dont be afraid of their installers.

Installation guys made an excelente job, being on time removed my old Maytag dishwasher and installed the new one on the fast lane :) Give them a round of applause to these guys "clap, clap, clap, clap..."

The installation crew was very efficient, professional, and fast when they came to install our new dishwasher. They made sure there were no leaks and that the dishwasher was operating correctly before they left.

Installer came a few minutes after the scheduled time - but he was in and out in about 30 minutes! Did a great job and provided me with some helpful tips for cleaning and maintaining my new dishwasher!