Customer Ratings & Reviews

Installation was challenging due to a tight fit in an older home but the techs did a terrific job. We’ve been using the appliance for weeks now with no issues at all. The insulation installed makes it as quiet as a whisper. Great job!

The installation process was smooth and professional from start to finish. The installers arrived on time, were polite, and worked efficiently. They handled everything with care and made sure the dishwasher was installed correctly and functioning before they left. They also took the time to walk me through the basics and answered all my questions. Everything was cleaned up afterward, and they made the whole process stress-free. Great experience overall!

Great product, has so many features 3 tiers for all your dishes and silverware. Good noise proof .And it is very good looking.

We were looking for a quiet dishwasher, and this one turned out to be even quieter than expected. It cleans effectively everywhere in the machine, so we're not having to obsess over loading methods. It has both simple front controls, so it isn't necessary to use the app, but the app offers additional control if you want it, and also gives a estimated time of completion that so far has been spot on.

The installers were very friendly and professional. They took time to ensure the product was levelled and fit the area. They checked to see that it worked and explained how it worked. What more could you want?

Quiet machine that cleans the dishes very well. Great design and the racks allow for very flexible loading. Our previous Bosch was not as flexible in this area. Installation was very fast and professional.

Installers came at the early part of the time range arranged and completed the removal of our old dishwasher and installation of the new one very quickly. More importantly it was a good installation with the new dishwasher flush with countertop. We live in an area with very high water pressure and are happy that there have not been any leak problems.

Efficient & on-time. Worked to install new dishwasher but offered no information on how to use the item! Also came up with “additional” work needed & additional charges!!!!

We had our new Kitchen Aid dishwasher installed by the Best Buy contract team, and the install team was thorough, efficient and very professional. They made cure the dishwasher and insulation cover were installed tightly and correctly. We were very pleased with the process and the service. They certainly demonstrated their expertise. The dishwasher is the quietest and most efficient model we have ever owned.

Took us two times . The first one we bought would not fit under counter. It was too tall. So we went back to get a different one that we really like. We got a black Whirlpool with a silver handle. Very quiet and looks and runs well. Has a third shelf also. Very happy.

My new dishwasher is very quiet, which I love. It is attractive and cleans the dishes well. The very top rack for small items is a welcome addition to my new purchase. I was so happy to have Patrick LaSourd install it as he had installed my old dishwasher years ago. He is the best professional plumber ever. Very experienced, good communicator, cleans up. Best Buy should pay this man a lot as a stress-free installation process for the purchaser is so important; and it makes one return to Best Buy for other purchases.

The dishwasher installation was absolutely top-notch from start to finish. The technicians arrived on time, was professional, and handled every step with care. The setup was quick, clean, and done correctly the first time. They tested everything before leaving and made sure the dishwasher was perfectly leveled and running smoothly. I really appreciated the attention to detail and the clear explanations. Outstanding service -- highly recommend for anyone needing a reliable and efficient dishwasher install!

The good: The technician installed this product while I was at work, so I am relaying what I was told by those who were here to let him in. They know a thing or two about home upgrades, but are just getting too old to do that stuff anymore. They said he did a great job and was very knowledgeable about the product. He also pointed out that my old plastic shutoff valve was a potential problem, being installed at the wrong angle 25 years ago, and plastic valves aren't known for their longevity. He sold us a good quality ball valve to replace that with, for a decent price, while he was in there. I'm glad we did that. The bad: Scheduling issues. I purchased this online, and set up my installation appointment online as well, through their contractor whom I am leaving this review for. Originally, my installation was scheduled for a Monday. On the day before my installation, I got a robo call that someone will be arriving between the hours of a 4 hour window and will call me when 1/2 hour away, something like that. On the day of my install, I got an email telling me my installation is scheduled for the FOLLOWING Monday! After an hour and a half of playing phone tag with the number provided, speaking with some lady from presumably India that is I believe involved with Home Depot scheduling of contractors, she didn't have an answer and finally put me through to the scheduling person for the contracting company. Once she finally found out what happened, she apologized and didn't know why I didn't get a phone call about being rescheduled. Apparently some jobs ran longer than intended, hence the reschedule. I'm a blue collar working man, and understand these things happen, so that's not a problem. What was a problem was the lack of proper notification of the rescheduling. The email I got was just another "your installation is scheduled." Therefore, once the lady figured out that's not going to work for me, and I don't want to wait what would be almost 2 weeks (I'd have done it myself if I knew that), we got rescheduled for 2 days later. I got my day-before robo call, and the tech called me when 30 minutes away. All that, and the installation, went great! It was the rescheduling and 90 minutes of phone tag playing detective that had me frustrated. Therefore: I'd give 5/5 for installation and removal of old product, and more like 3/5 for scheduling issues.

The technician that delivered and installed my dishwasher called ahead of time, & scheduled the installation for earlier than I expected which worked out great for me so that I didn't have to wait at home in the middle of the day for the 12-4 slot. He arrived when he said he would, carried it in to the house by himself (through my obstacle course), removed the old dishwasher, installed the new, reviewed the features with me, cleaned up and hauled away the old one. A 2nd tech arrived on the scene to "help" just as my technician had finished loading the old dishwasher up to haul away. Dishwasher works great, at this point I have not noticed any leaks. I did notice a tiny tiny little dent in the door near the Kitchenaid logo when I was cleaning the dishwasher, but since I didn't get on my hands and knees and inspect it before he left I can not say definitively that he did it, or that it happened after he left...although I was only cleaning it less than two hours after he left and noone else had been to my house. My bad for not looking closer! It is in the range that one would expect if something was dropped off the counter (like a tool) in front of the dishwasher and it bounced back and hit it.

I love my new KitchenAid dishwasher. I barely hear a whisper when I turn it on, everything is clean and dry when it's finished, the third rack turns out to be helpful, and it looks pretty nice in my kitchen. I cannot think of anything else I would want from a dishwasher.

The team that installed my new Bosch dishwasher did an outstanding job. They arrived on time, worked efficiently, and were extremely careful not to damage my floors or surrounding cabinetry. They removed the old dishwasher, completed the installation neatly, and cleaned up thoroughly afterward. They also took the time to walk me through the features and operation of the new appliance. Their professionalism and attention to detail were top-notch. I couldn’t have asked for a better experience.

Our installer showed great care in bringing in and then installing our new dishwasher. Checked to make sure there was no leaks, it functioned properly, was very personable, and I would recommend him.

My local Best Buy (Kennesaw/Marietta, Ga) doesn't use Geek Squad for DW installations. They have a dedicated contractor they use for this service. It was all done at a very reasonable cost (far less than you'd pay a plumber). The young man's name that did the installation was Marcus and he did a great job, when finished he insured all was working properly, checked for leaks, etc. ....near the beginning of the installation he showed me a hook-up glitch under my sink and advised he'd have to send his helper (who turned out to be his Dad) to Home Depot for a fitting and noted that would be a $25 charge...I said OK and left him to his work. When he was finished, I asked him if I was to pay him or Best Buy the extra $25 and he replied there would be no extra charge because he didn't buy the fitting...His Dad did indeed drive the truck up to the local Home Depot but they didn't have the fitting either. But Marcus used some materials he had on his truck and did a neat work-around that is entirely satisfactory. Besides doing a real good job, they were just plain nice folks. I was very happy with the installation.

We had an excellent experience with our dishwasher installer! They were professional, punctual, and clearly took pride in their work. They handled the installation with great care, making sure everything was perfectly aligned and securely in place. What really stood out was how they took the time to walk us through the features and operation of the dishwasher, ensuring we were completely comfortable using it.

The install team showed up whithin the time frame. They were fast, friendly, and efficient. They made sure there were no leaks and that the dishwasher worked. They also showed me how everything worked. They also took the old dishwasher and left their phone number just in case I had any issues.