Customer Ratings & Reviews

The installers were on time, friendly, and answered all questions. They made sure the dishwasher functioned correctly.

As a long-time do-it-yourselfer, I'm always reluctant to pay for someone to do something I can do myself. But there comes a time when the effort and hassle gets to be too much. We bought a dishwasher and had it delivered and installed. Getting the whole package eliminated the problem of finding a way to get it home, carrying it into the house, installing it (the easy part), and removing the old unit. Another benefit is that they bring the necessary accessories, so I didn't spend time figuring out exactly what was needed. They were in and out in less than an hour, while I'm sure I would have spent an entire day to do the whole project.

Phil did a great job installing dishwasher. Took him about an hour. He made sure it was level. He demonstrated how to use it and made sure there were no leaks.

The installer was great! Unfortunately I don’t remember his name, but he was super quick, respectful of our home, and informative. He pointed out that there was a small leak under the sink and tightened up some pipe connections.

So let me say that the actual dishwasher installation went great! So far no issues with quality of that… contractor was very efficient, friendly, and showed us how to work the dishwasher. HOWEVER Total Tech was another story! Let me say that two dishwashers were purchased for delivery to the same building BUT different units. Well that’s where the trouble started I guess because either the system OR the humans behind the scheduling could not handle 2 installations in the same building, assumed it must be some mistake, and canceled the one installation…no phone call from our Total Tech team, contractor or email to notify us, maybe ask us if this was correct..they just up and canceled… good thing my spouse works from home. What a big hassle having to call Total Tech to try and find out why it was canceled, tried to reschedule and had issues with that as well. (Still waiting for a return call from a supervisor on that!) Beware that when you are scheduling your install…the haul away is scheduled separately. Our rescheduled installation had to be rescheduled AGAIN because Total Tech scheduled the appliance to be hauled away before the old dishwasher was removed by the contractor.

Quick, efficient polite. Thank you. Love Best Buy installers

We purchased a Bosch dishwasher and had it installed by Best Buy contractors, Bosch dishwashers require a special junction box for the electrical hard wire connection. (other diswashers and including our 19 year old Bosch dishwasher connect the electrical wire directly to the dishwasher.) The installers failed to tighten the electrical wires connection in the junction box which caused the wires to arc, smoke and burn the walls of the junction box. after only 4 cycles of running the dishwasher and smelling smoke we contacted Best Buy and they sent out a new replacement dishwasher and new electric junction box. 2nd installation went very quick and new dishwasher is working perfectly. not sure if electrical issues damaged first dishwasher, but replaceing it with new one right away was great customer service by Best Buy. no charges were made for the replacement.

Best Buy installed this Dishwasher, it cleans like no other, and it is super quiet. The only way you know it is running is if the light is on. Love the third drawer for spatulas and utensils that don't fit in the silverware bucket. Really makes the kitchen look upgraded.

Very quite nice look. The only issue we have the first month was keep peeping and GE update the software. We didn’t expect that but it happened

Arrived as promised, did the job well, worked efficiently. Dishwasher worked well from installation to now & hopefully for a long time to come. No drips, level, plumb. Cleaned up completely before leaving.

The crew was knowledgeable and competent. Great service.

A very professional team of installers arrived on time and I was impressed with the knowledge and skill the main installer had. I have installed 2 of my own in the past and it took me at least two hours each time. This installer had the old one out and the new one working in about 20 minutes. Worked perfectly, immediately. I learned that the installation fee is always the best option from watching the ease and speed this team was able to do it.

I purchased a new Bosch dishwasher to replace my 19 year old Bosch dishwasher. The new one holds more than the old one and is super quiet. I’m very pleased with my purchase. The salesperson that completed the transaction was extremely professional.

We had all four appliances replaced at the same time by the same installer. The dishwasher was done very well. No leaks, worked when he left and was level. Other appliances...not so much!

I am always a bit nervous with appliance installation that the technician does a great job. Sometimes it feels like certain technicians are rushing to get to the last appointment as quickly as they can. With our dishwasher installation, this was not the case! Super happy with the team that came out and complete the work. They were respectful, took their time, were extremely careful with the belonging in the house, and did not feel rushed at all. I wish I could have this team for every single installation! Super thankful for them!

Very professional, kind and courteous. The machine works well.

The BestBuy installation team arrived on time and installed my new dishwasher quickly and professionally. They explained the process and cleaned up all the boxes before they left. I would highly recommend them.

Josh and Juan did a great job of installing the dishwasher. Very professional and very knowledgeable

The installer who delivered and installed our Whirlpool Dishwasher from Best Buy was very professional, knowledgeable and conscientious with removing the old dishwasher and installing the new Whirlpool dishwasher. He tested it prior to leaving for leaks and working ability.

This Kitchenaid dishwasher is awesome. First, it is extremely quiet, cleans everything perfectly and the third rack is amazing. I can fit so much more item in this dishwasher, partly because of the third rack. The middle rack is adjustable and there are tines to hold a wine glass in place. The silverware basket is enormous and I like that you have two different ways to load the flatware. Highly recommend. m