Customer Ratings & Reviews

Shawn did the installation. He was very professional. He made sure the dishwasher worked and drained properly.

Best Buy installation and haul-off team was great. Two people that behaved professionally and were friendly. They didn't mind answering questions I had. They were efficient and left the area clean.

The dishwasher is excellent! Very quiet and works very well.

Fast and efficient installation, dishwasher has been running great

The guys did an excellent job removal and installation was done quickly and they cleaned up afterwards. What more could one ask for they did an excellent job demonstrating how to use the dish water.

This dishwasher is as silent as claimed. It also cleans dishes very well. You don't have to use the standard 2 hr setting to get dishes clean-so long as there is no caked on material on the dishes-the one hour setting will do just fine. There is a variety of stacking options, which is great, but most of the time one arrangement of the trays will suffice for most people most of the time. One little, but not insignificant, gripe I have is that the handle on the lowest tray did not have its plastic cover. I called Bosch whose representative took details and said that the part would be sent soon. To date no part has arrived! Pretty sad that, out of the box, appliances are missing items. Best Buy's installation people were a joke. They clumsily broke the junction box for the electrical connections so that I had to tape it to keep it intact. They looked for any excuse to not have to do install the machine. And they didn't install it. And I had paid for that! So far no reimbursement from Best Buy of the installation fee has been forthcoming. This is 'strange' since everything is computerized and the installers noted that they did not install the machine. Clearly the they did not report that to Best Buy central office! Very poor indeed by Best Buy.

The installer for the dishwasher really knew what he was doing. He was fast and efficient. The dishwasher is very high quality and quiet.

The crew that came was fast and did a great job. They removed the old dishwasher.

It was a crew in training by a suoervisor that came out - and they did an excellent job. They uninstalled and hauled away our old dishwasher and installed the new one very quickly. Outstanding care was taken to ensure the unit was installed carefully without damage. They leveled the unit and made sure it was functioning properly - then I was instructed on how to use the dishwasher before they wiped the entire unit down and disinfected it.

So far so good the dishwasher is quiet , leaking and work perfect.

The installation went fast and was pretty good. They even recommended how an upgrade to the plumbing connection would help.

The guys who installed our new KitchenAid dishwasher were fast, efficient and professional. Very happy with installation!

I chose to have Best Buy install my new Dishwasher and remove my old one, and their crew did an exceptional job. I will be using them again.

I was concerned that BB would send out inexperienced installers, but I was very wrong! They knew exactly what to do and got right on it. They had several other jobs to do that day but I never felt they were rushing through the installation. They were very courteous, kept the house clean coming in an out, installed the dishwasher very professionally. They didn't damage my floor, cabinets or counter. I have had numerous electronics installed by the Geek Squad and EVERY one of them was done perfectly. I was very satisfied and Im not easily satisfied! I would recommend them 100%.

The guys did a great job they fixed the leak. It was wonderful. However, when they installed the front part of the dishwasher it’s crooked it’s not straight flat

The Best Buy team showed up and installed my new dishwasher in record time!

Again a huge thanks to the install team for a quick install of a dishwasher and ensuring that everything fit & worked properly.

Have always had Kitchenaid dishwashers and this one is no disappointment. It is quiet, efficient, and holds everything I use on a daily basis.

So far I love the dishwasher. It's so quiet i have to feel it to see if its really on. The install sucked however. The store scheduled it but one day before install, I get an email telling me install is a week later, which I can't accommodate. I had to reschedule install. Appliance was hooked up, but wouldn't work. (I purchased out of box, so I couldn't get a swap for same price) I had my electrician come and install, was just a loose wire. BB did refund my install and haul away charge. The biggest issue i have is not being able to contact the store or anyone when there is an issue. This is the second time i have had an issue with installation from BB.

The installer came on time, and was focused on installing my dishwasher without any interruptions. He took his time making sure that all connections were secure, meaning no leakage. He made sure the dishwasher was level also, that's a plus for me. After installation, he made sure the dishwasher worked on different cycles. He even answered some questions I had about the dishwasher. I liked the fact that he gave the installation his fully undivided attention. Meaning he was not trying to finish fast to go to his next customer. Great job !!!