Customer Ratings & Reviews

The dishwasher would not drain after they installed it. Don't waste your money

Our dishwasher was installed by the Geek squad and as usual they are so helpful and patient. Answered our questions and our dishwasher was installed in no time. They are always on time and call and email to let you know the time.

Due to tile preventing the install, had to have the Tech Team at my house twice for the dishwasher install. Both times the workers did their best to accommodate me. Fast, efficient and very pleasant. Final install after tile removal was great!

The crew that did my installation was professional, polite and did a great job. Would use this service again!

Guys are quick. Follow covid guide line, and set up all things quick.

I can’t say enough about how well my dishwasher is working. I am very happy with the installation service.

He did a great job at uninstalling the old, and reinstalling the new. Very professional. In and out. Have had no troubles at all.

Installer was professional, polite and very efficient. Process was done very quickly.

Everything went great. Love the new Samsung dishwasher, it is so quiet.

Overall the install was great and fast. They did it in professional manner. I couldn’t give 5 stars because they forgot to screw in the washer one side. I had to buy a screw long enough to grip the wood in the cabinet space.

Wow! Great job installing my new dishwasher. There were some issues with the plumbing under my sink and the lead technician took care of it, no charge. I have had this crew before at my unit and they are top notch. Thanks, guys.

best buys guys were great removed old one installed new one cleaned up and made sure it was working before they left

Installers right on time. They were efficient and friendly. got new dishwasher installed and hauled away the old one.

Placed this order on Oct 28 and they finally scheduled to install on December 4th and gave me a window of between noon and 8 pm.. At 7 pm I called to find out when they were coming and they informed me that they had rescheduled me to a week later also with the same window. Waited all day with out a phone call to let me know. When they showed up a week later they installed the unit. When they were almost complete, I noticed that the dishwasher was not in the cabinet straight and one side is sticking out further than the other.. They said that it was as far back as it goes.. After they left , I noticed a noticeable dent int he side of this dishwasher. I immediately called customer service and got someone that could barely speak english. There were actually roosters crowing in the background and I could barely understand or hear her. I told her that I wanted a manager to contact me to discuss this with. A week and half goes by and still no call.. I had to call again to be transferred 3 times before finally getting someone that could help.. Best Buy your customer service is terrible and you need to consider giving those customer service jobs to Americans rather than outsourcing to foreign countries. I will most likely take my elite plus purchases elsewhere in the future.

Installer was prompt, professional, and did a great job! Couldn't ask for any more.

The installer kept the area very clean and picked up. Install the dishwasher in no time. He hauled the old one a way.

Best Buy is the place to go for high end products. The sales personnel will ensure their customers are happy with installation and product to include service.

did the job it is supposed to do without a problem

Excellent installation they were very professional and knowledgeable.

I like this dishwasher especially for its low noise.