Customer Ratings & Reviews

The friendly installers did a quality job installing my new dishwasher. They were very professional.

They arrive 30 minutes early than what was scheduled. I'm happy because they can finish early. They started unboxing the dishwasher then checked the kitchen. Dismantled the old dishwasher and haul it away. In am hour they were done. They were able to answer all of our questions especially how to operate the new unit. They made sure everything was working fine including the drain pipe which happens to be clogged. They found the problem quickly and fixed it for me.

My new Bosch dishwasher does an excellent job on dirty dishes and is super quiet while doing it. Great dishwasher!

the installers are paid by the job so they are very fast and good at what they do , no games

No problems. Everything went as planned. It fit perfectly.

The installers were very professional and did a great job installing our dishwasher.

The contractor that Best Buy used to install my new dishwasher was extremely professional and proficient

The installation of my dishwasher was done smoothly and professionally.

Our Geek Squad Agent, Gilbert, did an outstanding job removing our old dishwasher and installing our new dishwasher! He arrived on time and cleaned up everything when he finished. He fully explained the operating procedures for our dishwasher and shared practical information regarding pre-washing and type of products to use. We were completely satisfied with his efficient and thorough installation and explanation of our new dishwasher.

The installer did a great job. He took the old dish washer out and put the new washer in fine. Thanks

We recently purchased a new Samsung dishwasher and used the Best Buy installation service.......Top Notch, professional, and very courteous service. The installer took a great deal of time explaining the features of the new washer. We were very impressed with the entire process. Money well spent to have a Geek Squad associate perform this service

When they people delivered the dishwasher, they said they couldn’t install because countertops were not in yet. I did not know this was a requirement. They said no problem, as “we are always in the neighborhood” and left the dishwasher. Took a long time to get appointment for install. Then they said I needed a plumber to make it work. I had assumed “free installation” would leave me with something that worked not requiring $300 for a plumber. Other than that, the guys were friendly and seemed to do a good job as far as it went.

We had our dishwasher installed professionally and we are glad we did so. They did it in no time and works great.

The 2 young men that installed our dishwasher were very fast & knowledgeable. We were very impressed. Very nice too. No job was too hard for them. They had to snake the supply lines thru a few cabinets.

Very professional, kind, and friendly service. Love my new dishwasher.

The gentlemen who came to install the dishwasher were on time, professional, and quickly installed the new unit

Prompt and Smooth delivery. Made the installation seamless

My installation was difficult. First dishwasher did not fit due to the runners on the bottom of the unit. We had to have a screw type levelling that is only on the GE dishwashers so the original one did not work. We waited until the new unit was shipped in and the same installation man came back out for the second time and put the unit it. He took the time to educate me on how to work my new dishwasher . Very pleased.

Josh and his associate of J & B Appliances did an excellent install that required extra length hoses. They protected the cabinets and counter top. They were in and out in an hour.

best buy in columbia md always does a great job. Supervisors Channel and Noana are fantastic,