Customer Ratings & Reviews

The crew that came was fast and did a great job. They removed the old dishwasher.

Ok, first let me start by saying that this was a purchase and installation I did NOT want to make, but HAD to make when our old Bosch dishwasher stopped working. Knowing my family needed a new dishwasher soon, I went to a few local appliance stores and also another big box home improvement store to shop around, but just wasn't happy with the estimates I received for installation. It seemed nobody could give me a straight answer or cost estimate. Then, I turned to Best Buy!!! Hallelujah! I researched the dishwasher I wanted, they offered free installation (and it truly was FREE) with the purchase of the Kitchenaid dishwasher I bought. I ordered everything online, including the installation, which was a breeze. We were on vacation the week the installers were to come and they gave us a time window of arrival that allowed my husband to return home in time to let them in. The installers were a contracted plumbing company from Best Buy. They took our old dishwasher away, efficiently installed our new one, leveled it and all was completed so professionally with clean-up in less than 2 hours. I am such a picky person, and there is not one thing I have to say about what could've been done better. The installers even showed us how to use it.! Thank you Thank you Thank you Best Buy! I will be back to buy other appliances soon ( a new washing machine) and choosing your installation again will be a no-brainer! I LOVE my dishwasher!!!

Focus on the good first. The installation company had very nice and capable guys. They scheduled quickly, arrived on time, were very careful with my appliances, and were also very thoughtful and courteous in the service they provided. The installers also came well equipped to manage whatever they encountered. In my case, I had not been informed about needing a special support bracket over the dishwasher but they took care of it for me. Now for the bad. After the installation I happened to need a county inspection on my plumbing because we had also just repiped the house. The inspection failed because the installers didn't ensure they did everything to the required code. It was a minor thing (the exit pipe just needed to be attached higher inside my sink cupboard to avoid backflow); however, it was inconvenient that they were not careful enough to do this right during the initial installation. The installers were quick to come back out and resolve the problem so that I could get a reinspection done.

It is super quiet, and it perfectly cleans the dishes. Planty space. I love the third rack, great for siverwares and bowls.

So far all is great with dishwasher. Quiet as most are these days. The upper rack has lots of flexibility as does the bottom. Space is not as confining as my last GE dishwasher. Most importantly dishes are clean and since there are only 2 of us the machine is not run frequently meaning food stays on for a few days before being run.

The dishwasher is excellent! Very quiet and works very well.

Two installers delivered and installed the new dishwasher, taking the old one away. They did a great job and gave me a brief tutorial.

The install went fine. Unfortunately they did not have the right size fittings and had to reschedule. This would have required another paid appointment, costing me more money. Total members don't have to pay this but be aware of this. I had no idea I needed these fittings to avoid the new appointment and extra cost so ask questions to try and avoid this.

The installation team was on time, they worked professionally and there have been no issues with the dishwasher so it was installed correctly.

The installers were wonderful! Vert professional!

What a difference. This dishwasher is so quiet I can barely tell it is on. The 3rd top tray for silverware is great. I can fit more dishes on the bottom removing the baskets. The dishes come out clean with no residue. I highly recommend this to all.

The technicians were fast and efficient and installed our dishwasher professionally. They also uninstalled our old dishwasher and hauled it away for us.

Josh and Juan did a great job of installing the dishwasher. Very professional and very knowledgeable

Works just great now that the leak was fixed. The leak was due to an issue with how the the water line had been connected to the dishwasher by the installers, but they easily fixed it. The dishwasher works great; it is wasy to use, it cleans and dries my dishes and glassware really well...no spotting or residue. It looks perfect in my kitchen, too!!

This dishwasher has been great. It's quiet and it does the job. I was shocked that it takes 3 hours to wash the dishes but i don't really care. I love the adjustsbility of the middle tray and the third tray for large knives snd such.

The installation team was absolutely perfect. The arrangements were timely and thorough, I had no questions about how to prepare and what to expect. The installation team of Christian, Zeke, and Byron were polite, quick but careful, thoroughly explained how to use the appliance. I couldn't have been more pleased.

We are very happy with the recent dishwasher purchase. Your sales representative worked hard to get us the exact model we wanted. Your geek squad installers were professional and considerate especially since I just had major surgery 3 days ago. They also went above and beyond not to compromise the integrity of our kitchen cupboards which are >25 years old. Their attention to small detail made the dishwasher fit into our kitchen as though it had always been there

Quick, efficient polite. Thank you. Love Best Buy installers

The guys were quick clean and careful. I have hardwood floors and they used care when removing and installing my stove and dishwasher. On the initial look he thought I may need a special order because the dishwasher may not fit. Additional inches were gained by cutting out my wood floors out down to the floor below and making other adjustments...fit just fine. Hooked it up without issues and did a run before leaving...showing even how the soft touch buttons work. Happy customer...thanks

Those installation guys are experts. But I'd suggest you check the installation manual by yourself just in case some minor items may be ignored, we found the right side hole missed a small cap, and a small screw inside the container from nowhere