Customer Ratings & Reviews

The guy's took the time to install this unit level but had to come back to get it back under and straight with the counter top. They were real nice both visits

Very Happy with our Bosch Dishwasher! It's so quite I have to check that it is on!

We love this it is everything as described! Install was also perfect!

I had thought about attempting this myself, but when I watched the technician do it, I decided it was worth the money-it would have been a project for me, and I am sure I'd have forgotten some connection that would have led to a lake on the kitchen floor. The technician answered all of my questions, cleaned up after the job and had this up and running in no time.

The delivery guys dented our fridge and stove. They brought them both in on a dolly. The box of the stove actually says not to use a dolly. I didn't see that until it was already in our home. They also gave us a damaged gas line for the stove. Then they scratched the dishwasher that they removed. We sold it but the scratch affected the price we were able to get for it. Best Buys customer service was awesome though. They replaced our stove and the new delivery guys hand carried the stove in. The fridge dent was in the back and didn't really affect anything so we just kept it. In conclusion: I don't recommend their installers but customer service was great.

Dishwasher us very quiet and does a great job on getting dishes clean.

On time and effecient. Nice guys and pleasant folks.

Delivery guys were quick and efficient, would recommend the install service.

Demetrious was the installer of my new dishwasher, he was excellent in his work, took his time and was very professional. I would definitely be asking for him on my future installs.

The installers were quick and knowledgeable. They answered every question I had. I’d advise everyone to purchase the total tech membership. It pays for itself in no time

They technicians were very nice, but could not remove the old dishwasher due to concerns about damaging the floor. I fully understand they do not want to assume any liability, but it was a little bit of a hassle. All in all, happy with the results.

Guys did a great job delivering & installing. Very thorough & professional.

We purchased the Bosch 800 Series 24 inch built-in dishwasher with stainless steel tub and installation. Michael Reid, sales consultant, not only knew his products, but managed the paperwork for seamless installation support. Shaun installed the dishwasher and provided follow up after installation. His support was exceptionally excellent. Both men receive our greatest appreciation.

The Best Buy Total Tech program is absolutely the most economical way to get your appliances delivered and installed. And I compared pricing with a minimum of a half dozen retailers. In the end, I was extremely pleased with the service I got.

Very friendly and knowledgeable about installation. Spent time explaining product.

This is the first appliance we had installed by Best Buy. They blow the competition out of the water. We knew in advance: 1. WHO the technician would be 2. WHEN the technician would arrive 3. WHAT the process would be, end to end After the gentleman installed the dishwasher, he reviewed the controls and operation. Really a nice job Best Buy!

Very pleased with Kitchen Aid dishwasher. Quiet and leaves dishes sparkling clean.

it was easier to install than I thought possible. everything works good

First time I paid for a dishwasher to be installed. They arrived with a damaged unit. It happens no big detail. They were getting a new one ordered. Then it completely didn’t work. So I asked to install my old one so I had one to use. They said they destroyed it and it is not functional. They also made me call the next day to figure out how to fix the issue the helpline couldn’t do anything. I sat on hold for over a half an hour for the lady tell me she couldn’t help me. Wouldn’t refund me the install for poor execution and said she couldn’t do anything to resolve the situation until the new dishwasher was installed. I called back spoke with another person. They said they refunded the install charge and sent me a check for $150 for the inconvenience. I recieved three text messages saying this refund was in progress. Over a week later, past this 3-5 business days and no refund or check. I guess lies and horrible service is what is expected.

Moran and Nate installed our dishwasher. They were very professional and proficient.