Customer Ratings & Reviews

Two guys came to install my dishwasher. They were very professional very polite. They had an accent, and I asked them where they were from. They were exceptionally pleasant and speaking about their country and they spoke perfect English, and they were very happy very knowledgeable. The dishwasher was installed in just a matter of minutes everything was clean, perfect and often wet. I would highly recommend these two gentlemen again for any install. It was a pleasure having them in the house for 15 minutes.

I chose to have Best Buy install my new Dishwasher and remove my old one, and their crew did an exceptional job. I will be using them again.

Purchasing installation for the dishwasher was somewhat beneficial. Primarily to get unit unpacked, in the house and opening (was pretty heavy), and also to get electric cable/hoses attached correctly. I watched him do the install, and that was fortunate, as after he was done it stuck out too far. He indicated not being able to push it back any further and that my cabinet depth wasn't enough. However I thought about it overnight, thinking that didn't make sense as my former unit was ok. I then read the instructions (that he didn't read), and realized he didn't run the drain hose in the clearance space that he needed to, so it was obstructing the ability to push back further. I pulled the unit back out the next morning and re-ran the cables/hoses through the cabinet where instructions stated, and was able to get the dishwasher to push back further into the cabinetry. So I learned how to install properly from this experience for the next time. Was a bit frustrated that he didn't do correctly, but I also had a positive with him in putting a range in place that was more of a challenge than what I expected (and didn't pay for installation or delivery on that unit). That was due to flooring and trim work put in years earlier, but after the former unit was in place. So I called it even... but make sure the manual is followed by the installer!

Word of warning: If you are ordering from the Tracy, CA store insist that the Geek Squad deliver or you will be sorry! Delivery guy was rude to my husband but that is just the start of the issues. It took 4 weeks to get all of my ordered items. One item (dishwasher) was delivered and stopped work in 72 hours...yes....hours. The replacement came late (scheduled 12-4 arrived near 7pm) and was damaged beyond repair...so we had to wait for the 3rd and final dishwasher that WAS delivered and installed by Geek Squad's Dale. He was on time as well as quick, friendly, and knowledgeable and the dishwasher works perfectly. In store staff is also great especially the Appliance department team (ask for Aujhana but Stephanie and Javier were also very helpful), the Geek Squad mgr. Joe, Brian and Marcel but the delivery problems added stress that completely ruined the fun of getting new appliances.

This was not any easy install because a 20+year old dishwasher was being replaced. The installers were very professional & friendly. They made sure that everything fit perfectly, so that there would be no leaks. They also recommended replacing my old air gap, which I appreciated. They had the part with them. I did not mind paying for an additional part to prevent possible leaks. The installers tested the dishwasher before they left, explained the controls & recommended that I do a full test run & verify that nothing was leaking. Great job!

I purchased this DW about one month ago. It is Very Quiet- some time I am not sure it is running! The main silverware basket is large and along the side of the lower rack so is not in the way of larger pots or platters. I find the 3rd rack to be unused, all though it seemed like a good idea when I bought the DW. Unfortunately it gets in the way of taller items in the upper rack. The lower rack needs to have more tines that flip up or down to allow larger items to fit better. The dishes come very clean and the food screen is easy to clean.

The installation technician was very knowledgeable and fast. My old dishwasher was installed in a very non-normal way which took a few extra minutes to get out- but he did it rather quickly I thought. In less than 1 hour I was washing dishes again and happy.

This dishwasher is fantastic, clean dishes, really well, quiet, and good looking. The installers were amazing and everything went perfectly.

The workers were amazing. Quick and efficient. Hooked it all up and ran it to make sure no leaks.

The install techs knew exactly how to do this. They removed the old dishwasher, and even swept up the dirt and debris in the cavity before installing the new one. The whole process took 35 minutes including running a short cycle to check for leaks.

The gentleman who installed my dishwasher did an excellent job. He called before arrival, arrived quickly, brought in the dishwasher after looking at the space. He got right to work, answered my questions, put down tarp to cover the floor, did the install easily, ran a test cycle, checked for problems and hauled away the old one. Best install I've ever had! Thank you! Keep this guy!

The installers not only did a very quick job of getting rid of the old dishwasher, but cleaned up after their work, and briefed my wife and me on its unique features. This included its user-friendly control interface (which is simple to understand), how to maximize the use of its large volume, and most importantly, how it cleans and dries a load of dishes, cookware, and silverware more thoroughly than any other.

This review is for a new dishwasher delivery, installation and removal of the old dishwasher. The 2 delivery guys let us know when they were going to arrive, were prompt and very efficient during the install. They tested the dishwasher to ensure there weren't any leaks post-install. They clearly knew what they were doing. We were very satisfied with their service.

Whirlpool dishwasher just installed, very quiet while in use, racks are spacious, very pleased with my choice. Highly recommend!

Install was super quick and professional. I have had at least 10 items installed by Total Tech teams and they are A1.

The installer installed the dishwasher very fast and accurately.

No problems! Love Best Buy installations. They're in and out so fast, and I've never had a single leak or other issue

Excellent service technicians. Removed and hauled away my old dishwasher and installed the new one. Every step went smoothly and they kept the work area tidy. Very professional.

The actual installation date was not only over a week later than scheduled but was scheduled for 3 separate days: delivery, removal 2 days later and installation a few days later. I’m 80 years old with emphysema and still in physical therapy for a broken foot. I upgraded to 4 stars because they were finally able to do It in 1day, 1 week later than the original date and the delivery guys were great. It was after you re-opened and took many calls and tears on my part.

The BB crew did an excellent job installing the new Kitchenaid dishwasher at my kid’s house. Excellent communications letting me know when they would arrive and a professional install. Highly recommended.