Customer Ratings & Reviews

We had to reschedule our appointment three times and luckily the install said he would come back the day we were supposed to get the machine. Best Buy said it would be installed one day and then it wasn't delivered so we had to reschedule the first time! Two times later it was finally here and finally installed. Horrible communication. Not satisfied at all

The installers were so friendly and informative, they were a pleasure to have in my home. They came prepared with all the right tools.

Installer was on-time, friendly and finished in 30 minutes.

Installers did a good job. No problems. Professional performance.

Love the dishwasher and this is a required part for the installation,

Communication on install date and time was excellent. The installer did an excellent job to ensure installation of the dishwasher met all local codes. He adhered to all safety measures and left everything clean. He did a nice job to explain the operation of the dishwasher.

Had our items installed and everything worked well!

Installer arrived early (he called ahead to see if that would be okay) and was very friendly and competent. He did an excellent job. The online arrangements for scheduling were easy and convenient.

Couldn't be happier with all our appliances. The delivery and installation team Bryan and Efrain were the BEST we ever had. Professional, curteous, respectful and very knowledgeable.

The technician was very skilled and did a great job.

These guys had dishwasher installed in no time ! Would use again

The installers did a great job. I felt comfortable having them in my house.

dishwasher is great, very quiet. and the installation was terrific.

I enjoy the product. The install was smooth. It works well.

Quick, clean, excellently executed. A job well-done.

Great dishwasher and the delivery guy installed it with professional service! We are well pleased!

I don't know about you, but the days are long gone when I could bend over, stoop down, twist and turn on my knees, and otherwise contort myself, while maneuvering a 60 lb, bulky appliance under a countertop and between cabinets. Paying for installation was a no-brainer.

Quick and easy! Installer was professional and fast

Great installation and great product, BB was easy to deal with

Our installation was free in a store promotion. Everything was correct in the end but with problems on the way. Thus the 2 stars/Fair rating but still Recommending it. The installers were contractors, not Best Buy employees. This was the case with every retailer we contacted. Some retailers said they had long-term relationships with a particular contractor, which perhaps would result in more consistent quality. This was the replacement installation after the first unit was damaged cosmetically during its installation. This crew was less conscientious. We had to point out that they did not initially route the drain hose out the correct side of the unit and did not install it with the required 33" above the floor rise between the unit and our plumbing drain (sink disposal inlet). They corrected these. They re-used the hot water and electrical connections from the first install so these were not an issue. They carefully avoided scratching anything. General advice: - Visit the manufacturer's website, download the installation instructions, and review them before the installers show up. Be prepared to inspect their work as they proceed and ask about anything that looks wrong. You don't want to sign off on an incorrect installation and possibly void the manufacturer's warranty. - Inspect the unit carefully for damage before the installers start. Look from high, low, and both sides, because scratches near the floor may not be evident when viewed from above. Take pictures to document its presumably pristine initial condition.