Customer Ratings & Reviews

Salesperson was excellent- very patient, answered all our questions & was very knowledgable concerning the dishwasher we were considering buying- Delivery was on the day & approximate time we required- Delivery personal were clean, fast & efficient- We are very Satisfied with Best Buy, from purchase to installation-Thanks

Product was delivered within the time frame selected. Installer was very friendly and went out of his way to ensure that we were instructed on the proper use of the dishwasher. Very happy with installation.

The install team was amazing! I’ve had a lot of stuff installed and they were hands down the best!

Move my couch and did not move it back. Took out everything under cabinet and did not return it.

The installer did a wonderful job. Called ahead of time to let us know when he would be there. Got the work done quickly and cleaned up afterward. He even came back to check the installation when I questioned if the dishwasher was pushed in far enough. He made a small adjustment and it was fine.

They did an excellent job. Fast, nice, and clean!!

First install went well. Techs let me know about a setting not working. We resolved it easily!

The team came in right on time. The communication was fantastic. They got the old one pulled out and the new one installed faster than I ever thought it could go. Cleaned up beautifully. Great work Very happy.

The Geek Squad installer did a great job installing our dishwasher. He arrived exactly on time and completed the job quickly. He had a friendly and professional manner and provided a thorough overview of the unit's operation after he completed the installation. We were very satisfied with the service he provided.

Two technicians did a very professional installation including leaving a cleaned up work area. After seeing knowledge and work it took to install would never recommend a DIY installation!

The dishwasher they were replacing was 18 years old and a water connector was broken. They could have charged me more for the broken part, but decided in the spirit of great customer service, that they would replace at no charge and continue the installation process. Great customer service!

The installer knew what he was doing, was on time, took every safety/virus precaution, and was done in less than 30 minutes. After hearing horror stories about installs gone bad, with other stores, the installer Best Buy sent with the dishwasher was perfect.

Very happy with my dishwasher kit and installation.

Incomplete installation. The dishwasher was not mounted properly and the dishwasher leaks. I was told by the technicians that installed the over that it his supervisor was informed and scheduled a replacement. So far, not additional information provided. For the the three items I order and paid for on September 1, 2025 I have spent a minimum of six plus hours trying to get status reports and customer service. Best buy has the worst customer service I have ever experienced.

Good job installing dishwasher. But the loosened the garbage disposal and had to return to reconnect. After that everything has worked great.

Works great love it best in the world and keep it.

Great item. Wish it had a dry cycle. Perfect middle of the road dush washer.

The gentleman who installed our dishwasher was great. He was very informative with tips on how he was installing the unit and on general maintenance. He removed the existing dishwasher and installed the new one in a timely manner. Once finished he cleaned up any mess that was made and returned the items under the sink.

The tech who delivered and installed my dishwasher was friendly and efficient. Not only did he do a good job of removing my old dishwasher and installing the new one, but he wore his mask at all times and made me feel safe. He was also very kind to my dog!

the guys were very efficient and also very friendly they did an excellent job and when they were done they made sure everything was cleaned up and just like it was before they arrived.