Customer Ratings & Reviews

I can't say enough good things about our installer. He was so nice, respectful & extremely courteous.

Contractor was very helpful. Sorted out all the problems during installation and made it so easy for me to enjoy my new appliances

The two installers were great! They even removed their shoes each time they entered the house.

Contracted company delivered our dishwasher. They worked efficiently but we were told our delivery would be between 7am and 11am then 9-12 then 11-2. Finally called at 3 and they didn’t answer. When we received a call back they said they were behind and delivery would be between 4pm and 6 pm. Not a big deal if that would have been communicated instead of waiting around all day.

Installation team here on time Sunday morning for install. In and out within 30 minutes including takeaway of old dishwasher. Job well done.

Great service and communication and professional install thank you

This membership is a real value. Member prices, plus unlimited Geek Squad support are great. Also, love the peace of mind of getting protection plans on our purchases!

Best Buy's installation contractor for our dishwasher purchase (Nickson Home Services) was not good. After receiving multiple confirmations (FOUR robocalls and two emails) of the 4-hour arrival window they were due to arrive in, the installers finally got to my home almost an hour and a half late and were completely unapologetic for the delay. The installation should have been simple since our countertops are currently removed (they are being replaced next week). But for some reason these contractors decided to install the drain line over the top edge of of the cabinet rather than through the hole where the drain for the previous dishwasher had been, apparently failing to consider that the new countertops would need to be resting there. Then they insisted that they could not complete the installation because an old piece of empty copper tubing and some electrical wire clips were in the cabinet behind the unit preventing them from sliding it back all of the way. It took my husband less than five minutes to remove the little obstructions when he got home that evening, but these professional installers apparently could not be bothered to complete the installation. It was a negative experience overall.

The installer was awesome. Even alerted us to a significant issue with our electrical circuits. Very knowledgeable, friendly and professional!!

My GE dishwasher is new, but so far I am really pleased. I was especially pleased with the gentleman installer; polite, efficient, easy to understand.

They arrived within the time slot and were prepared to do the install. Friendly, professional and seemed to be very aware of the install process.

Installers were excellent! Scheduling was terrible! Installers were 1 1/2 hours late 9-12 delivery window. I sat at home for 4 1/2 hours not knowing where they were. Simple fix. Hire me to find out.

The installation of my dishwasher was great. On time, polite knowledgeable techs and did a thorough and complete job.

LOVED THE INSTALLERS. THEY WERE VERY NICE AND MADE SURE I KNEW EXACTLY HOW TO WORK THE DISHWASHER BEFROE THEY LEFT THEY EVEN CLEANED OUT THE AREA UNDER MY SINK AND PUT EVERYTHING BACK WHICH WAS ACTUALLY NOT THEIR JOB HOWEVER I DIDN'T HAVE THE TIME TO DO IT SO THEY WERE NICE ENOUGH TO HELP ME OUT.

the installation went very quick and professional.

Installers did not finish. They left what appears to be a cover that should have been placed on bottom of dishwasher near the floor

The 2 men that came and installed our dishwasher were amazing. They took their time to do it right and answered all of our questions and cleaned up after themselves. As a side note Best Buy's price was less than half of what our plumber wanted to install the dishwasher. Great Service Guys & Best Buy!!!

Got this after 6 years of issues with all new Kitchenaide appliances. The dishwasher was the worst and was serviced more times than I can recall. That said, this new Bosch is fantastic. If I put dishes with food remnants in the dishwasher they come out clean. Couldn't say that about my KA. Very pleased!

The professional installers were very good. They are the best I’ve had to install appliances in my home. Thanks so much

Jake kept me informed when he would arrive. Finished installation in minimal time. Checked to make sure unit was operating as it should. ( check for leaks) and showed the features the dishwasher has.