Customer Ratings & Reviews

The installer sent by Best Buy for the dishwasher was very competent and highly professional. The install included haul away. He was efficient, reviewed key features with me and that was that!

I was given a window of hours to expect them. They called about 15 minutes before arriving, toward the end of the window. The team arrived and very quickly installed my new dishwasher and removed the old one. They took the time to review how to operate my new machine. They were friendly and did not leave any mess.

Didn't take long to install. Tested before they left. All is well. Only complaint is that it was snowing outside and they tracked up my hardwood floors. Could have put something down first.

The install team were GREAT! Very professional, friendly, answered any questions! Very careful with the install. Did a great job!

Jim from A&J Appliance Installation, installed the dishwasher. He was professional, helpful, on time and explained everything.

Installer came on time, did a great job, was polite, and finished quickly. I was very pleased.

Honestly, this would be a -10 stars if possible. Best Buy contracted this install. First, they installed with the bottom sticking out by almost 3", with the interior of the dishwasher showing. I called to have this corrected, not knowing that the installers had also crossed the wires. I found that out because Best Buy refused to service the item, despite the fact that it was under warranty as I also purchased the total tech membership. I had to contact Samsung on my own as BB also refused to do this. Samsung sent a tech twice, to first diagnose the incompetent install, then to replace the damaged parts. Dishwasher now works great, no thanks to BB or the $300 tech membership that I purchased!

The instalation was quick and Im happy with process and delivery.

Washburn contractors are professionals and know what they are doing!!! Great honest and knowledgeable people!! Highly recommend

Although I was unaware that it could not be hardwired, the installer was extremely helpful.

I recently scheduled a dishwasher installation with BestBuy, and unfortunately, my experience was far from satisfactory. The installer arrived promptly, but things quickly went downhill from there. Upon attempting to connect the water line to the dishwasher, it became evident that they had cross-threaded the fitting, rendering the entire appliance useless. Despite this glaring mistake, the installer persisted in trying to tighten the fitting even further, exacerbating the issue. It was clear that their lack of attention to detail and proper technique led to this unnecessary complication. As a result, I was left with a non-functional dishwasher and the inconvenience of having to schedule another installation appointment. This not only wasted my time but also caused undue frustration and inconvenience. I expected a higher level of professionalism and expertise from BestBuy, especially considering the importance of correctly installing such appliances. Unfortunately, this experience fell short of my expectations, and I cannot recommend their services based on this disappointing encounter. In the future, I hope BestBuy takes steps to ensure that their installers are properly trained and equipped to handle installations with the care and precision they require. They sell you the service at a premium price, promising security and a variety of payment options. This is a very valuable solution for many home owners. We naturally think that a premium price is associated with premium work. What’s not to like? The local business is hired at less than market rates. The result, typically, is installers who are underpaid and therefore provide less than adequate service

The installer did a great job putting in the new dishwasher. He took care not to scratch my hardwood floors or bang the walls while bringing it in. He also moved my old one out for me into the garage. Oh, and did I mention that the installation was FREE! It was a promotion on all Bosch dishwasher installation.

Jorge and Georgie were awesome ! Very professional and knowledgeable, great job installing the dishwasher!

Pipe from the dishwasher came loss, water damages.

The dishwasher does a great job cleaning. A tiny bit louder then I had hoped, This is in a small condo with the kitchen facing the living room. In a larger set up you prob would not even hear.

Not disappointed with this purchase. It hss been great thus far. It is even easier to keep the exterior clean. It is wonderful.

Outstanding Installation. I had a issue with on my side with missing flooring in the back. They had flooring in there truck and fix the issues. Great Service thank guys

They were on time, fast and quickly did installed the new dishwasher and removed the old one

This dishwasher is the best & installer was great.

My install was at a Realestate clients empty home and I was 30-45 minutes away depending on traffic. The installers worked with me to coordinate the meet up time because my my install was at the end of the day. So they called me before they were done on the prior install to let me know precisely when they would meet me.