Customer Ratings & Reviews

Best Buy installed the dishwasher in a timely manner by a excellent installer. They also did a Great Job, and explained things to me. Don't pay to have your old dishwasher taken ($15.00), the garbage man or anyone driving down the street will pick it up for scrap metal.

Installers were professional, within the time frame that was given. I recently installed new hardwood flooring and the took precautions to not scratch up my flooring. Very satisfied.

The installers were so friendly & quick. Came in, did their thing & then were on their way. Went over basics & made sure we were comfortable with our new appliance before they left.

I was very pleased with the installation of our new dishwasher by the Geek Squad. The lady that installed it was very knowledgeable about our dishwasher, and not only installed it but showed us how to use it and maintain it. She was very pleasant and helpful.

This was a wonderful experience. The guys were amazingly friendly. Came right on time and talked about what they were doing.

Jason and Adrian installed our dishwasher and microwave. Both were very knowledgeable of their work besides being courteous. They gave us information about the appliances like how to operate, cleaned the appliances after installment. Best Buy should be proud to have them as staff.

Great team of installers! No problems and they were very careful with my home and the new appliances!

Very efficient. Very easy to communicate with and very professional. Really, really great.

I've use Best Buy several time for installment of appliances and TV always received great service and instruction.

I have always had a great experience with the Geek Squad. When installing my dishwasher, they kept me informed when they would arrive, showed up on time, did the installation quickly, cleaned up everything, and showed me how everything operated. They were top notch.

Quick and easy installation. Contractors did a great job, and were neat, efficient, and cleaned up very well.

I am very disappointment, it took 37 days and 5, yes 5 scheduled appointments to install a basic dishwasher. First visit the tech did not have the appropriate materials on his truck and had to reschedule, the second appointment he arrived with the correct equipment but somehow mysteriously forgot to bring the actual dishwasher 3rd appointment no one showed up 4th appointments they decided to cancel at the last minute and then finally on the 5th appointment they were able to get this installed. I sat and waited for hours each day only to be disappointed. The people on the phone lines were very helpful in trying to resolve the problems but apparently this is a true example of the left hand not knowing what the right hand is doing since apparently BestBuy subcontracts out the installation. I'm very disappointed and I purchased many many many appliances from BestBuy over the years and this was not what I expected

Always professional and friendly service. Love getting a call ahead to make sure we are home and they actually do it.

Our installer, we've forgotten his name, was very focused on project on his work. Also, he had a professional attitude

Very professional installation. Installed the new dishwasher and removed the old one in a minimum amount of time.

The guys were excellent! My old dishwasher was difficult to remove and they used their ingenuity to workout a difficult situation. Very pleasant and my new dishwasher was up and running in no time!

Our installation team was very professional and pleasant. Took care of new plug needed since we were replacing 10-year old dishwasher. Even answered the endless questions from our 3-year old grandson! Great job.

Very professional. Answered all questions, removed old appliance and installed new and made sure everything was in working order.

Installer (Ben from Excellence appliance installs) was very professional and did a great install job.

Very professional - They did recommend a few things of which I did one of their recommendations. It cost a bit more than anticipated but the dishwasher is running smoothly a few weeks later.