Customer Ratings & Reviews

There were 2 guys. One didn't seem to talk much, but the other, who I assumed to be the lead, was very cordial and friendly. Would use them again in the future.

Quick, knowledgeable and professional. I appreciated them reviewing the work and functionality with me

This was a perk that I have gotten to use twice now. One more reason to have the total rewards membership

Very good install team. All went well and nice team. First appliance ordered at BB.

Great job installing our dishwasher. They took the old one away and cleaned up and made sure the new dishwasher was working,

fine. polite installers. worked with me to overcome an issue.

Very courteous and professional installation. Knows what they are doing and explained me features of the product and what material I should prefer to use for efficient & longterm working of the dish washer installed. It was a pleasure to have it Installed by the installer

The installation of our Whirlpool dishwasher went smoothly. The two installers were knowledgeable, thoughtful and courteous.

Arrived on time. polite, explained EVERTHING that he did

The totaltech guys have been great. We had a slight issue with a leak on our dishwasher and after a little troubleshooting it was decided to replace instead.

Service Rep was very knowledgeable an produced an excellent Installation.

Fantastic Dishwasher install, installer was professional, friendly, and clean up any mess that was made and did a great install of the dishwasher.

Installers arrived on time. They were very professional and went right to the job. They were friendly, but didn't waste time chit-chatting. Installed dishwasher, then checked everything. I am happy!

Installers were excellent and very professional! Nice people to do business with!

I have to break this down between delivery and installation since it encompasses both. The installation was very good and I would give that a 5 out of 5. The delivery did not happen on the day it was supposed to happen. I did not receive a call from either Best Buy or the 3rd party company doing the delivery and installation. I had to call at 5:30 the original installation day (my time was 7:00am-11:00am) to find out why it did not happen. I had to call 3 more times the following day plus another the day after that - still not receiving any calls. When I received my rescheduled date 3 days later - I was put at the end of the line for installations - so basically 1 1/2 weeks after the original date. I would still recommend this - Best Buy needs to improve their process.

I was missing some parts so I had my contractor complete the install

I got free dishwasher installation with my Total Tech membership. The installer is a contractor with Bestbuy. Friendly and professional. I highly recommend getting Total Tech.

They were very neat, clean, and professional. 100percent happy with the installation team. First time purchasing an appliance from Best Buy, and would not hesitate purchasing appliances from them again

Installer was very helpful in letting us know what type of connection was needed to install dishwasher. Would of been nice to know before installer showed up.

good team of guys, but they spoke in another language constantly and it was rude.