Customer Ratings & Reviews

He was respectful, managed installation and removal alone. This was an unconventional configuration and he managed it very well.

Installation good, no issues with the dishwasher.I did have to wait an additional week which I was not happy about but apparently nothing could be done.

Prompt and good service setting up the new Bosch dishwasher. Answered all questions, courteous.

Professionally installed and clean up his mess. I can recommend it.

They did a good job made sure there was no leaks and help me understand how to work the dish washer they didn't leave until they were sure i kniw how to use

Paid the extra for the professional install. Team of 2 showed up on time. Very professional. Installed new dishwasher very quickly and hauled the old broken one away. Highly recommend the install service.

It was great knowing that the installers would have everything on hand to get the job done right.

polite and professional haul out applicances were smoothly knew exactly what to do

We rent this house out and live over 4 hours away. We wanted to give our renter a great new suite of appliances but just couldn't be there to do it ourselves. The team at Best Buy took care of everything!

GOOD WORK DONE THEY CAME TOOK OLD ONE OUT INSTALLED NEW ONE

The installer was awesome, knowledgeable and courgeous.

The installation crew was excellent. They worked very quickly, and cleaned up well. Very professional.

Our dishwasher installer was knowledgeable, helpful, friendly, and went above and beyond to make our installation experience a pleasant one. Thank you!

Communication was poor, installers missed window by hours without any form of contact, something in the delivery process had destroyed the hose of the dishwasher unit, which wasn't realized until the installers went to unload it from their trailer. When customer service called to reschedule an install for after another unit was acquired, they wanted to schedule it more than a month out for a weekend installation. I asked if it was possible to specify an arrival window since I could be present for the last four hour block in the day on any weekday but could not be present for any morning installations. They said yes and I was able to schedule a day about a week and a half out instead. The day before, I was notified that they had scheduled installation in the morning the next day. I called customer service to try to fix this and was told that they wouldn't rearrange the schedule. I cancelled the order and was forced to buy from another retailer. At least the cancellation was easy, I guess. The entire operation was a mess and seemed really uncaring about their customers. This is a huge change from previous appliance deliveries, which were painless in comparison; that was why I picked Best Buy initially. I won't be ordering something like this from Best Buy again. I don't blame the installers because they seemed professional and the general poor communication from Best Buy could have easily happened on their side as well. Home Depot also had issues on their first attempt at delivery (the truck broke down and required a tow) but their customer care was far more proactive in working with me reschedule quickly (and with the same request to limit delivery to the last four hour block on the rescheduled day, which they honored).

Excellent job done by our installer. Removed the old one and installed the new one quickly. Cleaned up after and hauled away the old one. Great job

Great job with installation and cleanup. Spent a good amount of time explaining the basics of normal operation.

Great quality. Washing the dishes very quickly and nice

quick efficient cleaned up and on time as they promised

The install was faster than I had imagined it would be.

I enjoyed all the installers that have come into my home and installed all my new kitchen Appliances. They were All very Professional and took care to clean up and answer All my questions...Thank you Guys!!!