Customer Ratings & Reviews

Dishwasher installer was great. He was very professional and hard working. His assistant gave me the creeps asking lots of personal questions.

I wrote some stuff about this dish washer on the other question. It doesn't seem to completely dry the dishes and silverware. Can you give me some tips please??

The installers were completely incompetent. The first duo sent out were unable to complete the install. They stated I needed a special top cross bracket that they didn't have because I had granite countertops. They said the best they could do was note the issue, try to order the part, and come back in a week. Apparently nothing was noted, as I called back mid-next-week, and the guy that took my call said there were no notes in my file. I got another install scheduled for the following weekend, but I never got a confirmation email or anything that acknowledged the original problem and the proposed remedy. Finally, the night before the next appointment, a different guy called me and said he would be coming out. He said the bracket wasn't necessary. When he showed up the next day, he bad mouthed the first installer and said the guy was incompetent. The second guy got the dishwasher installed, although between the two install appointments, I did get dents and nicks in the wood around the dishwasher, which haven't been acknowledged by Best Buy or remedied. Also, this is supposed to be a very high end IOT-enabled dishwasher, but despite multiple attempts to connect it to the app, it's failed. Very dissatisfied.

The installation and repair technicians are friendly, customer focused, and professional. Great team!

Installed in a flash by Angel. The men were very competent and efficient. Highly recommending this service if you are not a do it yourselfer.

Professional and very polite! They were in, got the work done and were very friendly through the whole process!

My dishwasher was delivered on time and the installer was excellent. He quickly removed my old machine and placed the new one.

They came on time, were professional, and did a beautiful job.

The two gentlemen that came into install the dishwasher or very professional clean and answered all of my questions that I had for them

Timely, courteous, knowledgeable and professional install

No issues with this install. Odd that this was a one person install job.

The installers were professional and friendly. They did an excellent job in a timely manner.

The Technicians were very professional and courteous. They were conscious of the property and did an excellent job. They left things neat and tidy as well.

Installation was fast and easy. They were nice and explained how to use machine and who to contact if we have problems.

On time, super polite and respectful, knowledgeable, great work!!

outstanding job. Friendly, knowledgeable people. He walked me through the operation until I was comfortable.

I've been very happy with installation of my Thermador dishwasher. The installer was friendly and able to make adjustments when needed when presented with problems that arose during installation.

I am so glad that we bought the dishwasher installation. It made it so easy and pain free. The person who came to install it was very knowledgeable, and fast. It is definitely the way to go!

The guys called ahead so plenty of time to plan. In and out in a jiffy

The installers were friendly, clean, and skillfully overcame the "out of code" challenges the builder of our house threw at them.