Customer Ratings & Reviews

They were great once they got here. They were 1 day late & second day they were 8 hours late. Had to take 2 days off from work.

Fast , clean job but they handle wasn't tightened up. It wiggled a little so I had to find an Allen wrench and finish tightening it up. Also there's still a little bit of the insulation showing below the door.

The guys who came and installed my dishwasher where amazing they were so thorough and very cautious of my new counter top. I have never been so happy an install they were on time and excellent

Since my dishwasher is installed it must work just fine.

Best Buy does a great job of installing on our jobs. We never have an issue.

Fast professional respectful, quality work answered all my questions

Everything was as promised. I am very pleased with the purchase and service received.

He was pretty good in his job. the installation was quick and clean. He did a couple of tests to ensure that it is all working.

The installers were very good and efficent with the job

Great dishwasher install service. Good value for the price.

Installation went well. Noticed the top shelf slider was not on right. Immediately ordered a new one & scheduled a time for it to be repaired. Also went over the running of the dishwasher.

Really happy I paid someone to install for me as they did it right very quickly and showed us everything about the dishwasher that I would have never known without reading a 100 page manual.

Purchased a new Kitchen Aid DW and recieved within 2 weeks. Excellent quality, installation, and haulaway of our old DW.

the dishwasher installation kit worked well, the installers had no complaints

100% worth the price for the Install. Just make sure the team has all the parts before they start the project that's the only thing we ran into.

Very knowledgeable, informative and professional. Would let him install again.

The guys that delivered and installed the new dishwasher were great

Installation of a Bosch dishwasher. Initial install was slated for April 23rd. Best Buy subcontracted install to (name redacted). We awaited team until late in the day. They did not come and online notice rescheduled the install forward one week to April 30th. Team arrived that day and during installation broke the under sink water shutoff valve/pipe. Water ran for approx. 20 minutes before we could shut it off. Water flooded the kitchen hardwood floors and ran downstairs via inner walls flooding a bedroom and laundry room area which had newly installed CoreTech composite floors. Installers did not help to clean up the water and left without installing the dishwasher. First Best Buy geek squad service rep gave us the number of their liability carrier. Second contact GS rep said they were obligated to submit the claim on our behalf and said she would do so. After ten days, not hearing from insurer, we called again and the third rep had no record of our prior calls nor the claims submission. Fourth contact rep said we had to contact BB insurance carrier directly. Liability insurer is now working with us and has been professional about the matter. Subcontractor denied damage responsibility initially.....though later said he would work with us (unspecified). Water mitigation expense, plumber and repair reimbursement costs are not known presently. One downstairs floor area has developed bad mildew/mold stench within the drywall. Flooring (so far) appears to have sustained only minor damage. Now approaching one month with unit still not installed, no clear agreement to reimburse damage expenses sustained nor has BB processed multiple requests for installation charges refund. Resolution is TBD. BB reps could assist customers with knowledge of consistent policies and procedures for such mishaps and follow through with promised action/ support. Damage fault lies with subcontracted installer not with Best Buy per se.

The 3rd party installation guys that Best Buy sent out for our dishwasher installation were great. Very friendly and made sure the job was done welll.

The appliance is very easy to install, looks very modern, very classy look. It fits beautifully in the kitchen along with the other Samsung appliances