Customer Ratings & Reviews

Received email when installation was scheduled and received multiple updates. Was contacted by installer as he was "on the way". Very professional.

The tech that came to install our dishwasher did an amazing job on the install as well as training us on how to use it. Would definitely recommend geek squad

EXCELLENT SERVICE AND INSTALLATION- we always use Best Buy installation and the Geek Squad

I got a call soon enough that the installers were going to be late so I could deal with that. Once there they carried out my old(yet brand new) dishwasher and carried in the new. They hooked it up and placed it in place and spent an hour trying to get the door to close. After multiple trips out to the truck for parts they were not able to get the door closed properly and I was made aware that the door hinge was bent and would not work. I don't know how the hinge was bent. The installers then asked if they could reinstall my old dishwasher. I agreed because I was hosting Christmas dinner in a few days. I was able to install the dishwasher in 15 minutes when I did it but, I had an out of box failure. The installers got my old dishwasher to work and were on their way. I was told they were going to tell Best Buy so I would get a replacement. But that was not happened.

I was able to get the electrical box so that I could install it before the installers got there. It made the install easy

Great experience. Both installers were professional and was done correctly the first time. No mess was left behind

Installer was prompt, courteous, knowledgeable, effective, and efficient. GREAT JOB!

If I could give this zero I would. The worst customer service of my life. The dish washer was purchased on 9/22/21. The initial install was scheduled 10/9. The installers came, said we needed a different part and left. We purchased what was required and tried to reschedule. Was told it would be WEEKS. On one scheduled install date and time NO ONE came or called. I spent days on the phone and waiting for installation. The team who did finally come were perfect. But it took literally a month. HORRIBLE.

Easy install for pros i bought this service because i wouldnt of been able to do it myself

Replacement dishwasher has not been delivered and installed yet, but have used this installation kit before and is very satisfied with it. Would use it again if necessary.

The contractor Best Buy utilized was friendly, knowledgeable, and efficient. The installation process was very easy!

Gentlemen were professional and proficient. On time and didn’t take all day. They even removed old dishwasher.

My sons computer works so much better and faster now

Very professional and guys did a great kob. Reallly appreciate the support. Thank you

The man who delivered the dishwasher did an excellent job in installing it.

Installer were professional and did an outstanding job.

The service technician was very professional and respective of my house. He was very clean in the removal of the old dishwasher and the installation of the new one.

The installer was very experienced and performed the work in an efficient manner. He verified all connections and did a test cycle.

Installers were efficient friendly timely and professional

The Geek Squad teem were on time, very professional and courteous. Couldn't of asked for anything better.