Customer Ratings & Reviews

Horrible installation. They did not even mount the dishwasher, so when i opened the door, the dishwasher tilted like 45 degrees. Also, after the installation when dishwasher was draining water it was overflowing through the air gap and they told me i have to change the air gap and a garbage disposal hose even though everything was working fine with the previous dishwasher. Even after changing these parts it did not solve the problem

Very professional and super quick. Very helpful as well in answering questions i had.

Once the problem of the garbage deposal was solved the installation went smoothly.

Perfect 3rd party delivery and installation process!! The company communicated well and was quick.

We were pleased with our installer and the quality of his service.

Could not get dishwasher we wanted because of space restrictions - but Geek Squad installed only product usable

The installers were quick, efficient & clean, They explained how to use & answered questions.

The team doing the install were very clean, fast and professional.

Took a week to get a dishwasher installation date, then the day before the installation was cancelled for a second week. I was told that I'd be called the day before advising me what timeframe with the four hour window the installation was to occur. No call. Waited from 12:00-4:00 for the entire scheduled block with no call. Finally was called at 4:15, installers arrived at 4:40. I sat around all afternoon waiting for any contact, clearly the installers gave no consideration to my time. Nice guys when they came. It didn't take them more than 20 minutes to install. But why no call telling me I was last on the schedule for the day, or that they were running late? My advice would be to only buy something that is physically in the store that you can carry out that day. Then arrange for an independent installer.

Fast and efficient installation. Professional and timely.

My first major appliance purchase from Best Buy. Service team was great, doing a wonderful job as scheduled. Will buy other appliances with them!

Installer was very prepared, thoughtful and quick. Provided tips for my new dishwaher

Installers were some of the best ive ever dealt with. Showed up on time and installed fast. Even after having to replace a valve. Highly recommend.

The technicians that installed the new dishwasher did a great job. They were knowledgeable, showed up at the time they said and did a great, clean job!!!!!

I'm somewhat puzzled as to why TWO capable installers came to install my dishwasher. These guys were both pros: Either one could have handled the job solo.

He knew what he was doing advised me of a minor problem and suggested how to overcome this minor issue. He was efficient and courteous.

the guys were hard workers and kept at it until the job was done...took a little longer than expected...

Best Buy guys that came to install the dishwasher brought it, installed it, cleaned (partially) and left. A handyman was in to receive it. When I got home I noticed a hole in the front of the dishwasher. I cannot understand how the the installers missed it. I called and got a replacement unit. When I got home after they installed the replacement unit, one of the drawers in the cabinet next to the dishwasher was not closing properly. The installers used a screw so long that went all the way through to not allow proper operation of the drawer. I had to call in a handyman to cut the screw. Also I cannot understand how the installer once again missed that. *** RECOMMENDATION *** Be present when Best Buy comes to your place for an installation. They cannot supervise themselves and have zero quality control!

The installers were very quick and cleaned up right away. They made sure everything was working and offered to answer any questions I had before leaving.

The gentlemen who installed our dishwasher were excellent. Very pleasant and professional. Tested it and answered all of our questions.