Customer Ratings & Reviews

The installers arrived on time, did a good job with the installation and were courteous and neat.

Installers were very pleasant and helpful and wore masks the whole time.

Alex, our installer, was prompt, careful and thorough. At the end he explained how to use the dishwasher and what to watch out for.

The people who installed the dishwasher were polite, knowledgeable, and quick!!

Installation was great very professional and knowledgeable about my new appliances

The installers were right on time as scheduled, were professional and considerate. Left no mess for me to clean up.

The dishwasher installation for my Best Buy purchase was the worst experience I have ever had for an installation. The first team did not install it fully and it was protruding out from the cabinets. They did not pre-drill the holes and therefore splintered the wood of the cabinets. They budged a pipe under the sink and I had to pay for an emergency plumber to come out and repair it. When I called Best Buy the first adviser hung up on me saying that she was 25 minutes over her shift. I had waited 45 minutes for someone to pick up at that point. I immediately called back and after 35 mins spoke with another adviser who set up a re-do on the installation and told me to send him pictures of the damage which I did. I never heard anything back. The second team came out a week later and during their install showed me the damage to the cabinets that the first team did and said that it was not installed properly the first time because they did not widen the hole for the hose which caused the hose to be back behind the dishwasher preventing it from fully sliding in. I called to check on my claim for the damages to my kitchen and the advisor (3rd one by this point) told me that he could see the notes about the damage but the previous advisor had not filed the claim. He did it and now I am inconvenienced again getting quotes etc. to get this sorted out. If I had to do this all over again I would not pay $155 for Best Buy to install my dishwasher.

There was a mix-up with my delivery and installation and I had to spend a lot of time on the phone with multiple people to sort it out. Can't say it was a terrible experience, but it wasn't a memorable one either. All in all, it ended happily in the end. Thanks!

Everything we needed came with geek squad after we purchased at besy buy. All is working smoothly and they installed it fast.

The tools for installing the new dishwasher worked properly

Service was good. They quickly replaced my faulty dish washer

My installers were professional and efficient with their time on site.

Our installers were great. Showed up on time. They were careful with every aspect of the installation. Couldn’t be happier.

Installers were friendly and knowledgeable. This dishwasher has different cycles for different size loads. We love it!

Right on time, quick, professional and friendly. Also patient and dealing with my questions

The 2 gentlemen were great. They have a great personality and left the kitchen clean.

Pretty knowledgeable people although I thought they were employees of best buy but they work for a subcontracted company by them! Good people

Came with the install. No complaints and worked the way it should.

They installed and removed my old dishwasher in less than 35 minutes. They did a great job

The company that installed my dishwasher did a great job. They arrived on time, did what they needed to do, and left with no mess.