Customer Ratings & Reviews

Installers very careful about not damaging walls or anything while moving old and new dishwasher. Cleaned up every bit of debris even behind the washer where no one would have seen it. Ran the dishwasher to clean it and check for any leaks or other problems, (there were none) Good Job!

The installation crew was friendly and efficient. They made sure the machine was perfectly level and tested its operation.

First dishwasher has a defective pump, flooded my basement. Still waiting for claim to be processed (since 6/22/20 - It is now 8/29/20) BUT replacement dishwasher was installed on 7/13/20 and has been perfect! Quiet, cleans well and Best Buy assistant manager, Lenny was a great facilitator. Ariel in escalations department was with me every step of the way. Would definitely recomend this dishwasher!

Installer did a great job installing my Bosch dishwasher. He noted Bosch dishwashers are a bit different than pretty much all the others on the market and need to be installed differently / require a different kit to be installed correctly. I'm glad he knew what he was doing...worth every penny to have it done right.

Seems good. Something odd about the dishwasher is O can't see the settings which are on top unless I open the dishwasher itself. However, I like its quiet operation and in general, I am very please with this purchase and this item.

they did a great job fast and clean they put a blanket on the floor too keep everything clean. no leaks AFTER INSTALL.

They had the old one out and new one in and balanced in 30mi s

The 2 installers were here close to the scheduled time and took less than an hour to remove the old dishwasher unit and install the new one. Fortunately the installment kit had everything that was needed for the installation. So far no problems.

The techs did a fine job. They removed the old dishwasher and successfully installed the new one. The only quibble is that the tech to remove/help install came hours before the new dishwasher arrived. It would be better if they came about the same time!

I love the way it loads - lots of options. Dishes come out clean and dry. So quiet you don’t know it’s on. And the best part, no rinsing necessary; just drop the dishes in. We only run in two or three times a week, but dried on food comes right off. Worth the money!

The guys installing the dishwasher were fast and efficient. They were able to answer any questions regarding the installation and use.

A to Z appliance installers were outstanding! Great work! Clean, efficient. Removed all old appliances and did a great job on the install. Phil pointed out a gas smell while installing, recommended I call Nicor out to check. Sure enough, leak coming from oven valve. Thanks Phil! If these are the regular installers, I would highly recommend purchasing your install. Phil and team did an outstanding job!

The delivery guys were great. On time, took away the old dishwasher, installed the new one, all just fine. The odd thing was that I called Best Buy the day before the delivery about something. I was on hold while someone kept having to "check on something." The guy came back and told me that my dishwasher was on "back order," and therefore there would be no delivery the following day, despite the email and text I had received confirming its arrival that same day. He again had to "check on something," While I was on hold I saw that someone was calling me, although I didn't recognize the name. Finally I talked to someone again, but he asked how he could help me; I said I was on hold for someone who was checking on something. He said he was sorry and put me back on hold, but inadvertently (I assume) terminated the call. I then listened to the message from the call I missed. It was the delivery guy calling to say he might be a little earlier than the time when the appointment was scheduled. ??? I told him that Best Buy just told me my dishwasher was on back order and there would be no installation the next day. He laughed and said, "Well, I'm pretty sure I have it; we pick up the appliance prior to the delivery date." (This person did not work for Best Buy, but had contracted to do the delivery.) He arrived the next day, with my dishwasher, as promised.

Dishwasher installation was quick and easy. Installer was on time, no mess, very quiet.

We had a unique situation; took 3 days to install. Needed a longer hose and a “coupler” the installers did not have. What we thought would be a quick install finish, took more than 1 1/2 hrs. The installers never gave up!! Not happy with BestBuy’s scheduling department. The installers had promised to finish the job 1st thing in the morning. We waited over 5 hours for them because the “powers that be” decided it was more important to start a new installation than finish a job that already had taken 2 days!!!! Not happy with that at all.

Instllation of refrigerator was outstanding. My old refrigerator stopped functioning but Best Buy accelerated the installation of the new refrigerator. It saved us from much inconvenience.

The guy’s were very good, the charge $120.00 extra was expensive for outlet it should be included with the whole deal. Dishwasher looks good.

It works great and is much quieter than our old one.

Quiet...Super clean dishes pots an pans.. what else is there to say.. Bought the Black stainless sleek lookin Samsung "Waterfall " model , Installation was held up because of remodel...but the great team at Best Buy worked with me an when I needed it installed they came the next day.. Geek s were friendly , show me step by step instruction how to use .I am very Happy with Best buy Team...an will continue to make my purchases at Best Buy because of Quality Customer Service !

Dishwasher installed expertly. Needed to install an electrical box which was done quickly and easily.