Customer Ratings & Reviews

Max did a great job. He made sure everything was perfect

Best Buy was able to remove my dishwasher and install the new one very quickly. It was worth the money to have them do this.

BestBuy hires third party installers. The one assigned to my project arrived, looked at my rigid copper plumbing and told me he would have to replace it with flexible stainless. Which was out of scope of the installation and would cost me $75 extra. In cash. I told him I could give him a check or credit card but that I did not plan for this and did not have cash. He said it had to be cash and told me that some customers leave him at the house and go to an ATM to get the money. I did not do that and told him that if he needed cash, he could take the product back and I would buy it somewhere else. He claimed to have made a phone call and said that BestBuy agreed to pay the extra fee so he completed the installation. He also told me to call him, not the store, if I needed service, even though I have a service agreement. I called BestBuy the next day to see if this was their standard practice because it seemed fishy to me. After a second call the next day, the store finally responded to me. My main concern is that if the guy was attempting to scam me, would he try to scam others? I don't recommend using the BestBuy installation service and I question their vetting of the third party services they employ.

Installers did a great job on install and removal. Maurice was professional

It took forever to be installed due to one thing or another, but we’re happy with it.

He was very knowledgeable and obviously knew what he was doing. Quick and clean. Very informative and polite.

The Best Buy install guys were on time, courteous, and they knew what they were doing. Thumbs up to them!

Great install team. Professional and courteous. Worked fast.

Installer did the job fast and was very professional in his manner. Kitchen was left clean and no parts were left behind.

Excellent installation work. Clear explanation what they did. Courteous staff.

My installers were on-time, polite and very capable. I would definitely use Best Buy installation services again.

They came and installed fast. Super nice and super easy! I would use this again!

The installation went went well .Went over everything with him . Did a great job

The installation team was knowledgeable and were in and out in about a half hour. Never knew they were there.

I was very happy with the installation of my new dishwasher. The guys were great, very efficient and thorough

I have purchased a lot of appliances in my life and have never had better service than I've had from Best Buy.

I would highly recommend having them install the dishwasher. The installer was wonderful, kind and very helpful.

Installers were very professional and friendly. Quality work in a timely manner.

The Bosch dishwasher works remarkably well. However, the installers used the wrong hose, crimping it and preventing the water from flowing. Waited three weeks for the installation company to come back and fix it. Not fixed. Lovely people, but it cost me quite a bit to call in plumbers to fix what they didn't do correctly on two occasions.

Excellent services workers. answered all our questions.