Customer Ratings & Reviews

Installers did a great job and everything is working properly. I would not want to install something myself that is working around water and electricity.

Order Bosch dishwasher. First one did not work well and had a smell after operating. Best Buy replace with a new Dishwasher which appears to be working well. Customer service was great! Thank you.

The Geek crew that installed my dishwasher and microwave were top notch! Efficient , careful and wonderful to deal with. Wiped everything down after install. Others were not so great.. the washer dryer install took almost as long as the DW+Micro! And they scratched the washer and used the cheep ( wrong) connections instead of stainless The Frig delivery team wasn’t much better. Clearly had no idea how to put the Frig together & left finger marks everywhere.

The initial dishwasher installed was faulty and did not make it through the complete cycle. Best Buy sent the Field Manager out and he personally took care of ordering and installing the replacement. They followed up and made sure we were happy with the Geek Squad and their service. Unit works great and seems to be worth the money.

It stellation was smooth and quickly done. They did install an additional outlet.

Experienced installers, great job. Careful, thoughtful.

We were very impressed with the Best Buy installers. We set our install date for a week after we purchased it to accommodate our schedule. We got a call a day before reminding us of the install, as well as emails. We got called when they were within a half hour from our home. They were right on time. Very professional installation, they were very careful removing the old dishwasher and bringing in the new one. When finished they reviewed how to use it. Impressed!

These guys went above and beyond and did a great job installing my dishwasher. They were very knowledgeable.

It was very easy to order this service when I ordered my new dishwasher. Unfortunately, there was a miscommunication when they delivered the dishwasher and went to do the installation. The valve connecting the water to the dishwasher was difficult to turn and the installer told me I didn't have a way to turn off the water. I understood that to mean there was no valve so they left the dishwasher in my dining room until I had that fixed. I called the plumber and they said I did have the valve so they came to install and then said it wasn't repaired. After another trip by the plumber who replaced the shut off valve I was finally able to reschedule the install successfully. Unfortunately, there was almost a one month delay between the delivery and the installation so that's why I only gave it 4 stars. If you order this make sure your valve works correctly BEFORE scheduling the work to avoid this problem.

The installers were fast, friendly and efficient. I was hesitant to have store installers perform work in my house. They did the work better than I could and gave great instructions on how o operate the dishwasher. They also noticed a flaw in my sink plumbing and gave me instructions on how to rectify the problem.

The team was on time, very courteous, mindful of my home, and very efficient. I appreciated the extra time he spent showing me some features and making sure I didn’t have any questions.

I was wholeheardely impressed by the installation techs that installed my 2 Whirlpool dishwashers! They were very professional, friendly and answered any of my questions I asked. You can't go wrong if you need your appliances installed by BestBuy staff.

As much as I consider myself a handy man, there was no way I was going to try and install a dishwasher on my own. Luckily for me, Best Buy was offering a promotion which included free installation on all Kitchenaid appliances. That made my decision that much easier. In addition, it also included free delivery, and free haul away. The geek squad installer was on time, very friendly and very professional. He did a great job on the install, and did a flawless job. I highly recommend taking advantage of this offer!

Installation went very smoothly. They knew what they needed to do. They removed the old appliance. I live on the second floor so it was not to bring in a new appliance and remove an old one. They did a great job! They checked to make sure everything worked. They swept up the floor and took out all the packaging and old stuff. I was very happy with the installation. Very professional.

Always have a trained professional install no headaches and if something goes wrong Best Buy fixes the problem. Very fast I might add.

T&J Remodeling provided the installation service for my new dishwasher. When they came out they discovered that some electrical work needed to be addressed before they could install the dishwasher. They gave me their card and had me call them direct to install dishwasher after electric issue was corrected. They were very speedy to come back out when I called, very professional, made sure everything was working and fit properly and cleaned up after themselves. Definite 5 star service!

The installers made it look easy. The fit was perfect and install nicely placed under the counter. It looks and works great!

The two men who installed the dishwasher were very professional, knew exactly what they were doing and were very quick. The dishwasher has worked very well so they obviously did a quality job.

Very knowledgeable installer. No issues. Understood the code update needed to perform the installation.

Good product, looks good, washes well and is very quiet.