Customer Ratings & Reviews

The dishwasher is very elegant and sleek. The dishwasher installation was very smooth. The installer, Carlos was very professional and respectful. He made sure after the installation that the dishwasher worked properly. Also, after the installation, took out the the box and left things very clean.

Seems good. Something odd about the dishwasher is O can't see the settings which are on top unless I open the dishwasher itself. However, I like its quiet operation and in general, I am very please with this purchase and this item.

Definitely recommend BestBuy to keep considering these guys for installations. They go above and beyond. Other contractors have told me they weren't hired to remove my exisiting appliances. Dishwasher wasn't fitting correctly, and this gentleman went to his truck and got the tools he needed and did a custom install to fit my dishwasher perfectly. Any other contractor would have said "sorry, too bad".

My new dishwasher was installed with out a hitch. The maintenance tech guys were professional and courteous and did not take up a lot of the morning. The dishwasher functions great and is so quiet. Glad we made this GE Profile purchase that also matches are refrigerator, stove and microwave.

Installers Mark and Kincud did a good job with the installation. Mark explained the work items needed for the dishwasher install and then checked everything worked correctly once installed.

On time, quick and done right. Looks good and the install guy cared. Pointed out and helped with product specifics , neat and clean

The installers were extremely knowledgeable and professional. There was quite a bit of extra work since our 14 year old dishwasher had different locations for plumbing and electrical than the new one. They explained what they were doing and why, they tested and tested again while I was watching, cleaned up, even the mess the contractor left from the original install and showed me the basics of running and maintaining the dishwasher. Completely satisfied!!!

No issues! From scheduling to install to removal of old appliance....GREAT. Get the TOTAL REWARDS program !

THE INSTALL OF THE DISHWASHER WAS GREAT AND SPEEDY.I WOULD HAVE GIVEN 5 STARS, BUT UPON REMOVING THE OLD DISHWASHER THE CREW CHIPPED THE COUNTER TOP IN TWO PLACES. BEST BUY WAS CONTACTED, CLAIM FILED, AND HAVE HEARD NOTHING MORE FROM THEM, INSTALL WAS DECEMBER 23, 2017. iNSTALL WAS GOOD (5) CLAIM SERVICE (0)

Dishwasher is super quiet cleans the dishes really good the top buttons are hidden just enough from the little ones who like to push them all

First dishwasher has a defective pump, flooded my basement. Still waiting for claim to be processed (since 6/22/20 - It is now 8/29/20) BUT replacement dishwasher was installed on 7/13/20 and has been perfect! Quiet, cleans well and Best Buy assistant manager, Lenny was a great facilitator. Ariel in escalations department was with me every step of the way. Would definitely recomend this dishwasher!

The 2 installers were here close to the scheduled time and took less than an hour to remove the old dishwasher unit and install the new one. Fortunately the installment kit had everything that was needed for the installation. So far no problems.

i would have usually installed this my self but with my recent health i decided to pay for them to install. The previous dishwasher was installed incorrectly . The install guy Rick did an amazing job and fixed the problems. He took his time and cleaned up afterwards. I am so glad i paid someone else to do this.

The installers were great. They were in and out in no time and everything is working perfectly. No leaks or issues at all.

The people who came in and installed our dishwasher was amazing! Fast respectful and very knowledgeable.

Installation was quickly and professionally done. Paid to have Total Protection Plan.

The delivery guys were great. On time, took away the old dishwasher, installed the new one, all just fine. The odd thing was that I called Best Buy the day before the delivery about something. I was on hold while someone kept having to "check on something." The guy came back and told me that my dishwasher was on "back order," and therefore there would be no delivery the following day, despite the email and text I had received confirming its arrival that same day. He again had to "check on something," While I was on hold I saw that someone was calling me, although I didn't recognize the name. Finally I talked to someone again, but he asked how he could help me; I said I was on hold for someone who was checking on something. He said he was sorry and put me back on hold, but inadvertently (I assume) terminated the call. I then listened to the message from the call I missed. It was the delivery guy calling to say he might be a little earlier than the time when the appointment was scheduled. ??? I told him that Best Buy just told me my dishwasher was on back order and there would be no installation the next day. He laughed and said, "Well, I'm pretty sure I have it; we pick up the appliance prior to the delivery date." (This person did not work for Best Buy, but had contracted to do the delivery.) He arrived the next day, with my dishwasher, as promised.

The installer arrived on time and removed the old dishwasher and installed the new one in 45 minutes. We have had no issues.

The techs did a fine job. They removed the old dishwasher and successfully installed the new one. The only quibble is that the tech to remove/help install came hours before the new dishwasher arrived. It would be better if they came about the same time!

The installers were professional and informative. My dishwasher was installed in about 40 minutes. They walked me through how to use the dishwasher and even gave me demonstrations and tips for how to get dry dishes.