Customer Ratings & Reviews

Love the smudge proof stainless steel. Dishwasher nice and quiet—does good job washing dishes—drying mediocre but I just finish hand drying the few items not dry. Not too fond of hidden control panel but it works

Delivery was on schedule and organized; communication was good ahead of the installation. Unfortunately, I discovered a couple weeks later that the dishwasher was heavily damaged and leaking onto my subfloor and basement. Maintenance technician's assessment is that the machine was dropped. Best Buy's return policy is horrible and now I'm stuck with a washer that the manufacturer says is not repairable. Do not recommend buying any appliances from Best Buy!

As much as I consider myself a handy man, there was no way I was going to try and install a dishwasher on my own. Luckily for me, Best Buy was offering a promotion which included free installation on all Kitchenaid appliances. That made my decision that much easier. In addition, it also included free delivery, and free haul away. The geek squad installer was on time, very friendly and very professional. He did a great job on the install, and did a flawless job. I highly recommend taking advantage of this offer!

The 2 installers were here close to the scheduled time and took less than an hour to remove the old dishwasher unit and install the new one. Fortunately the installment kit had everything that was needed for the installation. So far no problems.

T&J Remodeling provided the installation service for my new dishwasher. When they came out they discovered that some electrical work needed to be addressed before they could install the dishwasher. They gave me their card and had me call them direct to install dishwasher after electric issue was corrected. They were very speedy to come back out when I called, very professional, made sure everything was working and fit properly and cleaned up after themselves. Definite 5 star service!

The delivery guys were great. On time, took away the old dishwasher, installed the new one, all just fine. The odd thing was that I called Best Buy the day before the delivery about something. I was on hold while someone kept having to "check on something." The guy came back and told me that my dishwasher was on "back order," and therefore there would be no delivery the following day, despite the email and text I had received confirming its arrival that same day. He again had to "check on something," While I was on hold I saw that someone was calling me, although I didn't recognize the name. Finally I talked to someone again, but he asked how he could help me; I said I was on hold for someone who was checking on something. He said he was sorry and put me back on hold, but inadvertently (I assume) terminated the call. I then listened to the message from the call I missed. It was the delivery guy calling to say he might be a little earlier than the time when the appointment was scheduled. ??? I told him that Best Buy just told me my dishwasher was on back order and there would be no installation the next day. He laughed and said, "Well, I'm pretty sure I have it; we pick up the appliance prior to the delivery date." (This person did not work for Best Buy, but had contracted to do the delivery.) He arrived the next day, with my dishwasher, as promised.

As an ex-employee of the Best Buy team, I can honestly say that the quality of service is still top-notch. The technicians arrived at my home and were professional with the installation of our new dishwasher which works very well. Thanks, team for the good experience.

The installers were on time and had it installed in a short time. They made sure everything was working correctly before they left!

The installers made it look easy. The fit was perfect and install nicely placed under the counter. It looks and works great!

Santos did a great job - quick, efficient, thorough - he obviously knew what he was doing and the dishwasher works great. only wish he came when arranged. he interrupted an important phone call be coming outside the designated time.

First dishwasher has a defective pump, flooded my basement. Still waiting for claim to be processed (since 6/22/20 - It is now 8/29/20) BUT replacement dishwasher was installed on 7/13/20 and has been perfect! Quiet, cleans well and Best Buy assistant manager, Lenny was a great facilitator. Ariel in escalations department was with me every step of the way. Would definitely recomend this dishwasher!

Guys were great/knowledgeable Unfortunately Best Buy couldn’t complete installation when purchased and now charged me again to find original delivery had linked the water line

Great service, dishwasher works phenomenal, Thanks

Always have a trained professional install no headaches and if something goes wrong Best Buy fixes the problem. Very fast I might add.

Washer works great! Its super quiet. Saved money by installing it myself. Easy install

The installers were extremely knowledgeable and professional. There was quite a bit of extra work since our 14 year old dishwasher had different locations for plumbing and electrical than the new one. They explained what they were doing and why, they tested and tested again while I was watching, cleaned up, even the mess the contractor left from the original install and showed me the basics of running and maintaining the dishwasher. Completely satisfied!!!

The installers arrived on time, did the job quickly and provided excellent service with a challenging location. Highly recommend.

The techs did a fine job. They removed the old dishwasher and successfully installed the new one. The only quibble is that the tech to remove/help install came hours before the new dishwasher arrived. It would be better if they came about the same time!

Good product, looks good, washes well and is very quiet.

This review is for the install only. Leo and Wulfredo were professional installers and removed the old dishwasher and installed our new dishwasher with no issues. I would recommend these guys,