Customer Ratings & Reviews

Installation was timely and well done. Friendly service man.

Crew spent 5+ hours on all appliances. They were careful and cleaned up afterward.

Did a great job and were on time......they didn't leave evidence of a new install.

I had my KitchenAid dishwasher installed with bestbuy. The technician was on time,courteous and did a great job with the install!

The installers were prompt and professional and answered all of out questions, no complaints!

The gentlemen did a great job installing the dishwasher!

very courteous, made no mess, explained a few things... no problem with the installation

Installation was a breeze, especially when you have it done by professionals!

No problems with Best Buy. I have already done this!!

Personnel well trained on time and willing to share ideas and expertise

Very professional and competent staff. Thank you

The technician arrived right on time, was professional, helpful, and did an excellent job.

The guys were in/out in no time. Very professional and knew what they were doing.

Good installer. Installed a gas range, dishwasher and microwave. Great job on all appliances.

Paid attention to detail And made sure not to scratch up house

the installation of our dishwasher was fine as expected.

The installer was very professional and helpful. I appreciated his work

Techs have came out 6 times for the same issues and they don’t put correct notes in or none at all in logging a house visit. This is unacceptable. I have total tech but it’s useless if they do not log the issues . Call center is logging calls as customer hung up which also did not happen. They simply disconnect or attempt to transfer to another agent. None knew what a junk out was. They send the same tech who tells me what I should be doing etc. They do not want to replace the Bosch dishwasher. They installed incorrectly to begin with and things have not gotten better just more inconvenience. I am an elite plus member and again this is unacceptable on all levels. Very frustrated call center and they have no issue telling you about the communication issues between stores and support. Looks as if I will have to continue with escalation at other levels to get any satisfaction. I will see if this issue can get resolved before I can give a more detailed follow up after counting the ring videos on the times that they came and did not log notes to the derailment of total tech support that I purchased along with the dishwasher as Best Buy suggested. It the weekend so I will review again in a reasonable amount of time.

loved the geek squad that came to install dishwasher, well worth the cost

Cleaned up mess under old diswasher with my dish cloth and discarded it. May have charged too much to replace leaky valve.