Customer Ratings & Reviews

I love my dishwasher and the installer did a great job!

Install was done quickly and efficiently would recommend

Very friendly, installed quickly and confidently . Thank you Best Buy!

These guys were knowledgeable and charming. I would recommend these guys.

The first visit the technician told me he needed a longer water intake hose. He didn't have one so I had to purchase and reschedule the appt. Second appt he said he needed a longer drain hose so I had to purchase and reschedule appt. The third appt tech called after 11:30am and said he was 15-20 min away. He arrived around 12:45pm. The appt was between 9am and 1pm. The job was completed around 2pm. While working on the install his companion was lying flat on the kitchen floor resting. His companion was also on his phone watching a video or face timing with a family member. The job was completed satisfied we are happy with the dishwasher, but I was not pleased about scheduling 3 times and waiting on hold for an hour or more each time and the behavior of the technicians.

They did a great job installing and were very nice and helpful!

Installation was really a nightmare. They needed to cone back home three times and they needed to replace the original order. Just one crew was knowing what they were doing . Best Buy hire third parties to this job . Quality of service was not good at all. And we were without the diswasher for three weeks.

Within a few days of purchase, we had our new dishwasher.

Very helpful and effecient, On time, would definely recommend!!

Quick install and kept everything clean. Friendly folks!

They damaged my kitchen floor, and did’t finish installing the kick plate. But it’s working, I will just live with it.

We purchased a Bosch dishwasher from Best Buy which was to include the cost of the installation. It ended up costing an additional $510 to get the dishwasher installed. As it turned out, part of the problem was due to changes which needed to be made to the electrical hookup due to a city code change which happened after we had the prior dishwasher installed. When the installers from Best Buy arrived with the dishwasher they determined that they could not do the install as some electrical changes needed to be made due to city code which they told us they could not do, so they recommended another firm to make the changes required. We made an appointment with the company recommended and the person came to our home and told us he would charge us $510 to make the changes and do the install. At that point we felt we had no choice but to proceed with this person if we wanted the install to be made as we did not know who else to contact to make the changes. We felt that the amount charged was rather steep for the time the installer ended up spending (He kept telling us that he was a master plumber which I think was his way of justifying his charges). We had no idea when we purchased the dishwasher that we would have to spend as much as we did to complete the installation. The dishwasher works fine and we have no complaints about the dishwasher itself, but the installation seemed like a ripoff to us.

Good installation. Polite. Quick installation. X x x x

The tech who installed my new dishwasher was excellent

Installers were on time and quickly installed unit without hassle or mess

This was basically a plug and play install, yet when the vendor left, the dishwasher wouldn’t turn on. A heads up about that would have been nice! It was a simple fix but obviously the installer didn’t even check to see if everything worked.

I was very happy with the expert installation ! Good job Best Buy!

Technician was on time and very knowledgeable about the product.

Better than having my husband doing it! We purchased the kit but did not include everything and installer had to run to Home Depot to buy something...another $100... :-(

delivered in excellent condition and installed,removed old one.