Customer Ratings & Reviews

Couldn't have had a better experience with the installation.

The installers were on time and very nice and neat.

They were on time. One guy, but fast and efficient.

installation and delivery were handled great by service techs

Installer did a very good job. Very happy with this purchase.

The installers were very polite, efficient and knowledgeable.

great service...technician was very knowledgeable about the setup

Installer done a pretty good job took the old one out but the new one in

The guys were professional and cleaned up after themselves.

This kit was required for dishwasher install. Has everything needed.

Save time and cost to install diswasher.Professional service.

They were on time, fast and cleaned up afterwards.

This dishwasher looks great, but unfortunately the one they installed was either defective or wasn't installed properly (I'd guess defective). Replacing the unit has been very frustrating, to say the least. The scheduled replacement day was a no-show and it will take another week of waiting...very frustrating and I'm tired of washing dishes!

The technician was through, efficient, clean, and neat

They were timely, efficient, knowledgable and clean.

Very professional installer and quick on putting product in

My dishwasher delivery was delayed by a month. Best Buy never informed me it was delayed. If I hadn't looked to doublecheck the delivery time I wouldn't have noticed to reschedule. I would have just been waiting wondering why the delivery wasn't showing up. When it finally was delivered, it was supposed to be between 8-12. It never came again. It finally showed up at 3:30. Delivery guy tells me it didn't fit into their schedule to do it earlier so they just adjusted it. Again, no call to adjust or let me know. I just sat around all day. Also, my wife had to leave work to get kids from school because I was stuck waiting for a delivery that should have been done hours earlier. Installation went fine and the installers were professional, but the lack of communication and timeliness will have me questioning if I use Best Buy for appliances and delivery and install again.

Viking dishwasher was installed with perfection.,,,

Terrible experience... I bought a dishwasher from Best Buy and wanted it installed. First, even though I booked an appointment to have the dishwasher delivered and installed (and called to confirm both were happening at the same time). They only delivered and couldn't install it. I had to call and I guess there was a mess up and the guy had to schedule the installation for 3 weeks later! The dishwasher just sat outside for 3 weeks. Then, when installation happened, the guys weren't too friendly. Fine, whatever. When they left, they didn't really test out and said, if any issues, call Best Buy. A week later, I have water everywhere. I looked and the pipe was barely attached!!! We had to reattached pipes but I'm not even sure it's the right pipes because it's really lose. Now, my undersink cabinet floor is soaked and I will likely need to get someone here to make sure it's installed correctly.

The installer brought the wrong dishwasher, but went above and beyond to make it right. In the end, we were very pleased with the installation and the integrity of the workers.