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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 640 reviews

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  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.4 out of 5 stars

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    Rating 4.3 out of 5 stars

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79%would recommend to a friend

Customers are saying

Customers express satisfaction with the Dishwasher Uninstall's overall and uninstall performance, speed, and quiet operation. Customers also appreciate that the service prevents damage to cabinets or floors. Some customers mention that the drying performance is also very good. There were no CONS mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 640 reviews
  • Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid $199.00 for Total Tech coverage and can not get Total Tech service to uninstall the defective product the sent and bring/install a working product. Purchased August 26, 2022

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because our dishwasher came dented, we were not able to get it replaced. Another dishwasher won't be coming for months because they're on backorder. poor customer experience. We've had a partially broken dishwasher for three months now.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contractor was very unprofessional and rude. They had to make several trips back to my house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t really make a review because no one showed up for the uninstall. I waited 11 1/2 hours before I received a phone call from the technician to say he wouldn’t be there. My appointment window was 7am - 1 pm!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incompetent Delivery Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uninstall did not take place! Delivery Service left damage dishwasher and claimed it was reported. Very dissatisfied and unhappy. The delivery service was very incompetent and did not provide half the service they were paid to do.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a nightmare. Best buy installation was horribly done and the dishwasher leaked all over our wood floor. Had to hire Lowe’s to uninstall the brand new, but broken dishwasher. Would not recommend installation service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Usually better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either on the removal or install our cabinets were chipped. The dishwasher was installed crooked as well. This was the 4th removal and 3rd install be Best Buy. Others were done well. This installer was not careful or precise.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Incredibly poor tech support

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Assigned a home theatre technician who did not know how to uninstall a dishwasher. Appointment had to be canceled.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy an appliance from geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not done. In fact, the guy from CRST lied in December about why he couldn’t install my new dishwasher and didn’t come back the next day as promised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I don’t even know what this is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t even know what this is. It looks like a part to order the TV that I received for the dishwasher that I haven’t yet because I got the wrong one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    monogram 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to take out dishwasher because pick up team was unwilling to cooperate with install team

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to make 6 appointments and the dishwasher was still not installed properly. They charged me another $300 for electrical and plumbing updates. My dad was the one who fixed it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment made and confirmed the evening before only to be cancelled last minute by company. I wasted a day off!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dishwasher was uninstalled too late causing damage

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kitchen Aid dishwasher had leaked several days before it was uninstalled; therefore, water remained and caused major wood damage to cabinet and island.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Delivery was poor.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was poor. Best Buy should "licence" geek squad and not have 3rd Party delivery company. 3rd Party had no idea how to move or install 36" gas range

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst service ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order an installation has been constantly canceled after equipment broke down. Right now this has happened five times the worst service ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out sourced installers that don't care about your home and what company they rep because the don't work for best buy. If not geek squad I always get bad service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m tired of answering stupid questions !! I spent too much money with Best Buy for them to ignore me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No one ever showed up on the pre-arranged date or on the days following even after several phone calls to Geek Squad and several promises.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old dishwasher has a copper connection and the crew was not authorized to remove it.

    I would recommend this to a friend