Customer Ratings & Reviews

took 4 times until successful install. Best Buy logistics not good.

Horrible.it was installed incorrectly according to the installation company that came to take it out. The dishwasher didn’t last a month. Very disappointing

I purchased a great dishwasher from Best Buy which came with free installation. Buyers beware! Best Buy uses a third party to install and it was a nightmare. Took three attempts and communication was terrible. I will never use them again.

1st Appointment - Brought dishwasher forgot connection 2nd Appointment - No Show 3rd Appointment - Finished install and damaged countertop

The third party delivery and installer was the worse. Refused to haul item away because of one bug an I had to wait three days for another pick up.

Incorrect technicians came at 7 (said they couldn’t haul old dishwasher). Actual technicians came much later. Installation was way too expensive. I will never purchase an appliance from Best Buy again.

We’ve tried to have dishwashers installed twice, and you have screwed it up both times - once with a broken rack and once with leaking. I will never buy anything from Best But again.

DISHWASHER STILL NOT WORKING HAD IT 30 DAYS AND STILL UNABLE TO USE. GE CAME OUT SAID IT WAS AN INSTALL ISSUE. INSTALL CAME OUT AND SAID IT IS A GE ISSUE. NOT HAPPY AT ALL!!!!!!

If I could give zero stars I would. Didn’t do the job. Left a mess. Said we needed a contractor. My nephew came and put the new dishwasher in and the old out in 10 minutes.

When I spent $1,500 on a dishwasher I didn't appreciate the installer lecturing to me how much better the other stuff was and how he didn't like the Viking

This is a COMPLETE lie! You cannot do a dishwasher installation when you never delivered the dish washer! Don't know how to give a zero rating

Twice the dishwasher was installed and fell out. We've been trying for two weeks to get someone out here to fix the problem!

They did not bring install kit which we bought said it could not be used. did not correct stuff on truck and had to pay extra $45.00 dollars for correct line to plumber. Waited over two weeks to get receipt for part.

didnt install or take out old or take away or bring in new they sucked big time. they are not a best buy firm they are sub contractors and dont know their jobs

Installation was not done right way. We can not use it. They are asking extra charge and the did not provide the service that I already paid. It was very unpleasant experience.

They installed it and didn’t check to see if it would open all the way. And it wouldn’t, it hit on the stove handle so I had to move it over 1/4” now it’s fine.

When the BB Resource delivered the Dishwasher, they said they could not install the appliance. That I would have to call out to a specialty BB resource for installation services, so I was not satisfied at all. I called BB and they said that it would be another $150

Waited all day multiple times took off work an waited I never once received a call or a text message that they were not coming

THE INSTALLERS NEVER SHOWED UP, NEVER INSTALLED. WORST COMPANY EVER. SAT IN MY DAUGHTERS KITCHEN FOR 3 WEEKS WAITING, RETURNED AND BOUGHT AT PC RICHARDS WHO MATCHED PRICE AND INSTALLED IN 3 DAYS

Installed wrong. Best Buy won't do anything to help.