Customer Ratings & Reviews
- SKU:
- 3793069
Customer reviews
Rating 4.3 out of 5 stars with 22021 reviews
(22,021 customer reviews)Rating by feature
- Service4.2
Rating 4.2 out of 5 stars
- Professionalism4.3
Rating 4.3 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Dishwasher Install's overall performance, installation speed, and minimal noise level. Many customers mentioned leak prevention, capacity, and fit as additional benefits. However, some customers have reported issues with alignment and drainage. Overall, the positive feedback outweighs the negative.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Samsung appliances
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had nothing but issues. The range installers thru away a part that came with it and failed to connect the stabilizing hardware and the sales people have not helped at all!
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
Install it yourself and get it done right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was free but I wish I had done it myself. Dishwasher is not level and the top rack always slides out
No, I would not recommend this to a friendRated 1 out of 5 stars
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes you select one star - if I could I would select negative- 6 weeks still not working and getting different stories from Best Buy-Zero help or resolution so far
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible Installers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t use Best Buy installers, They don’t do the right job!
No, I would not recommend this to a friendRated 1 out of 5 stars
Late as always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I choose Best buy to install my appliances I end up kicking myself. Waiting until after 5pm on a Friday when I requested a morning appointment.... Grrr!
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though there is an existing dishwasher the installer said he could not do it and left it sitting in my kitchen.
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation never occurred
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation process through Best But was a nightmare. The service company kept sending guys for the wrong job and on the wrong dates. Finally hired an outside source to complete installation for which I'm supposed to be reimbursed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Very Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn't finish the installation properly. Also didn't wear shoe cover during the whole process. In short, don't use the installation from Bestbuy. Price wise Bestbuy is ok with rewards and price match. But thrid party installation sucks.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the installation of my dishwasher it started leaking. I had to have the Geek Squad come out and they fixed the leak. He said it was from the prior installation he didn't tighten something so it was leaking
No, I would not recommend this to a friendRated 1 out of 5 stars
Best Buy Failure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned item,major damaged caused at warehouse and still tried to install. Ordered other items to be delivered, and Best Buy failed on so many levels. Now in dispute with BB due to the fact they will not credit my card back.
No, I would not recommend this to a friendRated 1 out of 5 stars
installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.People that installed my diswaher damage my newly paved concrete had it blocked off with yellow tape but installers decided to take it down. therefore ruined my 10,000 dollar driveway company did not accept the damages done.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working after 90 days!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this dishwasher with installation service 3 months ago and it stopped working now! We tried to contact Best Buy but the line's always busy. This is extremely terrible customer experience!
No, I would not recommend this to a friendRated 1 out of 5 stars
The installation was not done
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wont recommend it ever. The installation was not done
No, I would not recommend this to a friendRated 1 out of 5 stars
“Install” doesn’t actually mean install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.“Install” doesn’t appear to actually be install. They came and wouldn’t install the new dishwasher because the old one wasn’t uninstalled. What!!?!?!?
No, I would not recommend this to a friendRated 1 out of 5 stars
Not happy
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dishwasher was not securely fastened. Now, the unit has a connection leak causing the dishwasher to show LC error less than a year after installation.
No, I would not recommend this to a friendRated 1 out of 5 stars
SEE BELOW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.SEE BELOW. THEY ARRIVED WITHOUT CALLING OR PROVIDING 3 HOUR WINDOW WHICH WAS PROMISED BY BESTBUY.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dishwasher installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Minus 5 stars. Worst experience ever. Three attempts - all failed. We really wanted to pay extra in order to spare ourselves a hustle - what a mistake.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t use this service!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t use this service! It’s a nightmare. Technicians do not know what they are doing. Spend the money to hire a professional plumber, you won’t regret it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t show up in time window. No call and now install is pushed another two weeks. Worst service I have ever experienced
No, I would not recommend this to a friendRated 1 out of 5 stars
diswaher
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they are so awful. to strat with, the wrong equipment was provided and there was an excesssive long wait time for them
No, I would not recommend this to a friend