Customer Ratings & Reviews
- SKU:
- 3793069
Customer reviews
Rating 4.3 out of 5 stars with 22021 reviews
(22,021 customer reviews)Rating by feature
- Service4.2
Rating 4.2 out of 5 stars
- Professionalism4.3
Rating 4.3 out of 5 stars
- Expertise4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers love the Dishwasher Install's overall performance, installation speed, and minimal noise level. Many customers mentioned leak prevention, capacity, and fit as additional benefits. However, some customers have reported issues with alignment and drainage. Overall, the positive feedback outweighs the negative.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Very poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a delivery an install appt of 8am to 12 pm. Finally arrived at 5:30pm. Installers had bad attitude and rushed through. Didn't hook up drain line. This will be the last time I have an install done through bestbuy
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation company bad service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very nice but the installation company messed up my appointments for more than two months . They have bad customer service
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor customer service of defective dishwasher
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought dishwasher June 2 and three service calls and still no resolution after 38 days. Dishwasher leaks. Poor customer service.
No, I would not recommend this to a friendRated 1 out of 5 stars
What install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If he had the kits a week later I might have been able to assess a little better. No one should go through what I currently an
No, I would not recommend this to a friendRated 1 out of 5 stars
Not installed at all...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was not completed at all. You team asked me to cut the floor to remove the old one and told me to call them back. FYI I removed the old one in 15mns...
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ni stars. I paid for installation, but the drivers advised me that they do not install. I was lucky that my husband was able to install the dishwasher.
No, I would not recommend this to a friendRated 1 out of 5 stars
Dishwasher is fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were horrific. After waiting 2 weeks the installation came and left without turning on the water. 2 weeks later a new machine and new installers. Finally it works. The tub is very small.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Service from Vendor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got rescheduled a few times and they missed an appointment. It took me several days to get it worked out.
I would recommend this to a friendRated 1 out of 5 stars
Dishwasher Withdrawal:(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 service calls for installation and 2 plumber renovations and still not able to install Insignia dishwasher. I wish I could review this appliance.
No, I would not recommend this to a friendRated 1 out of 5 stars
Easy to buy and so hard to get it compete
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible experience, easy buy and terrible to delivery and installation , installer had no expertise and stayed at my house hours
No, I would not recommend this to a friendRated 1 out of 5 stars
dishwasher install
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dishwasher leaked when draining water out. still waiting for them to come back and fix the problem.
I would recommend this to a friendRated 1 out of 5 stars
Best Buy sucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worse customer service experiences I have ever had! Absolutely terrible!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
TERRIBLE< FRUSTRATING-2 MONTHS LATER NOT RESOLVED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.AWEFUL. Since OCT 2 when I orrder the machine I have documented many of my frustrations and today NOV 28 do not have a working dishwasher in my house and have also lost-- to the installers-- my husband's tools.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible traumatizing experience. Pre sales was good but was never mistreated that bad by post sales and support. Total tech is hopeless.
No, I would not recommend this to a friendRated 1 out of 5 stars
Rethink your processes
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One person to do this? Unacceptable to have one person handle this as the potential for damage is real.
No, I would not recommend this to a friendRated 1 out of 5 stars
Free installation not free
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installer was unable to install. Had to hire a plumber
No, I would not recommend this to a friendRated 1 out of 5 stars
delays delays
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keeps getting delayed by best buy No notification on back ordered items
No, I would not recommend this to a friendRated 1 out of 5 stars
Love this dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dishwasher; however, the installation is quite poor it literally falls out of the cabinets when you open the washer.
No, I would not recommend this to a friendRated 1 out of 5 stars
Never stops running or beeping
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hasn't worked correctly since installation. Very noisy and inefficient
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were left with 2 leaks and some unnecessary excess length of pipe after the installation.....very disappointed.
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.