Customer Ratings & Reviews

I was expecting a Professional person to come out to install my new dishwasher, especially since I was charged for one. Instead I get an Unprofessional KID that called 3 hours BEFORE the scheduled time, to tell me he would be here in 20 minutes with my dishwasher! He shows up & looks under my sink where he has to hook up the hose & tells me that he was unable to do it & he left!! I called to speak to a Supervisor regarding this & was told they would have one call back within an hour. No one called me, so I called back after 2 hours. They again told me they would have someone call me within an hour, again no one called ALL DAY! I call the next day & spoke with a VERY RUDE person named EMILY, supposedly a SUPERVISOR in the National Headquarters. I told her to just Refund my money that I was charged for the installation, because at this point my husband said he'd put it in himself. I didn't get anywhere with her either because she said she would only talk to my husband about this. Not a very good person, if she was a SUPERVISOR & where she said she was, to have in that position in the 1st place! My husband does NOT care to do business here again because of how I was treated. We USED to spend ALOT of money here

Installers contacted me to schedule installation and arrived exactly on schedule. Experienced installation team carefully removed the old appliance and installed the new dishwasher. Installer started the diswasher to verify it was working well, then cleaned up everything before leaving.

The Men N that did the Install Called ahead asked if they Could show up at a Certain Time to Install Dishwasher. They Showed up Took out Old and Installed the New One. This Took a Total of 25 Minutes. Quick Service. Very and Courtious Installers

I am very happy with the Whirlpool dishwasher I purchased from Best Buy! I ordered it online at a great price. It was delivered & my old dishwasher hauled away for free, and my new one installed for a reasonable price. The installation was efficient & professional. The dishwasher works great & is very quiet!! Very happy with the product & the service!!

They did a good job, and worked pretty quickly overall.

The plumber arrived on time on December 23, didn't need to use the extra long hose, installed the dishwasher quietly, and ran a test cycle. He was finished in under 45 minutes, maybe under 30. I didn't really pay attention to the time.

The installation was performed by a single individual promptly and professionally. The remove was as well. He was very friendly, respectful and a pleasure to have in our home for the service.

Frankly, I was expecting a lousy job. But the technician was very professional and did everything without creating a mess or causing trouble. He could have used another pair of hands to help haul the machines in and out of the house but, apparently, there was no one available to come with him. So, I offered some minor help, which I didn't mind at all.

Excellent service. Guys were really quick and nice. Cleaned up. Even took off their shoes before entering the house.

Dishwasher install was done in a very professional and courteous manner by the representative.

it was a very good installation. The technician was professionally trained.

The installation team sent to my house to install our new dishwasher were professional, prompt, and polite. They went about their work in a professional manner. They actually arrived a little early before the appointment time, and they finished early.

Dishwasher is extremely quiet and that is always a plus when you have guests and the dishes come out sparkling clean. I really like having the ability to adjust the shelf height and also find the 3rd shelf a plus for flatware and smaller items.

Two installs because the first machine had cosmetic damage on the door and the door could not be replaced. First install was by one pleasant guy who was efficient and quality minded. Second install by a two-man crew was unpleasant. One complained that having to replace a machine because of cosmetic damage was "unnecessary". Then they didn't complete the install to the quality of the first install. I had to fix sharp edges that would have caused cuts. Four stars ONLY because the first install was so good.

The installer was punctual, friendly, and presentable. Did an efficient and clean job of installation. He also educated me clearly in how to use the dishwasher, and the many ways the racks can be reconfigured.

Instillation was fast and worked as expected from day 1.

difficult to set up wifi system. great product otherwise

The technician was very careful when installing the dishwasher so that he didn't damage the floor. He verified that everything was in working order before leaving. He cleaned everything before leaving.

Cabinet area was slightly off kilter which made install for dishwasher a bit difficult. Installers did reasonably good job to align dishwasher into cabinet area allowing door opening / closing to be acceptable.

My dishwasher install was on-time, quick, and totally without problems. The team was very careful with my floors and left absolutely no mess. They were very personable, professional and knowledgeable. A no stress experience.