Customer Ratings & Reviews

The installers were prompt, efficient and did a good job. Can't ask for more.

2 man crew works great in taking out my old dishwasher and installing the new one.

I have been shopping for quite some time and finally decided to by my new dishwasher from Best Buy. I could not be more pleased with my decision. Alex and Mike came out they were extremely professional and knowledgeable. They took great care when removing and installing the dishwasher and explained in great detail how to work it and maintain it. I have to say that the competitors offered the same price but they did not offer installation, removal and/or disposal of the old dishwasher or if they did it was extremely expensive. I could not be happier that I chose Best Buy for my new appliance. Instead of spending the money on all the extra fees, I added a 5 year warranty instead. No membership fee and being a single Mom I did not have to get out tools and try to remove the machine on my own, Alex and Mike did it all. Thank you both for being so kind, it was such a great experience!

One of the technicians was very nice, fast and he knew what he was doing but the other one wasn't. Other than that the washer works great:)

Was a quick installation. Installer ran a cycle to test it. Can't tell for certain if the leveling is slightly off.

Delivery was on time. Damien was very professional! He told me what needed to be updated, as far as plumbing, to ensure that my dishwasher ran efficiently and safe. Installation was completed in a timely manner. Damien tested dishwasher and explained appliance operation. He protected floor and surrounding area, removed any packing materials, left area clean. I would highly recommend him and his services

There were some issues with a refill sensor out of the box but they came out very quickly to replace it the whole unit, which cost me nothing, and the installers were really great people.

I use it on the 1hr cycle, and have not had anything come out still dirty. it's quiet, and the heat dry isn't so hot that it scalds your hands.

Installer did a really, really great job. He worked methodically and neatly. Was very respectful of property and knew what he was doing. He had good product knowledge and answered all my questions. Very professional.

In regards to the dishwasher installation, it works perfectly fine and the technicians were prompt, friendly, and courteous. The main tech even helped me with another unrelated Geek Squad problem, to which I was very grateful for. They were however, not respectful of my wooden floor. I provided plywood to protect the floor, had it two feet from the dishwasher as they started, but then got out of their way and let them work. After they left I discovered a deep jagged scratch approximately two feet long, plus 3 matching depressions in the wood. They also turned off my hot water, but forgot to turn it back on. I noticed as soon as they left and called the technician back. He asked me to trouble shoot it and the hot water heater (which I did), but finally came back after four hours and four phone calls made to the tech because I remained without hot water. Coincidentally, my boyfriend had a dishwasher also delivered from Best Buy five days earlier, and his wooden floor was also scratched during installation. My floors are relatively new and I was determined to keep them in good shape. I was so disheartened to see the damage after they left. The technician actually said there were some kind of protective covers on the bottom of the new dishwasher, so they didn't need the plywood. Unfortunately, I believe the damage occurred when the old appliance was removed. I can't believe there isn't a slide board, cardboard, something that isn't part of the installation procedure? The cost to repair the floor, which I am pursuing, will probably be more than the cost of the dishwasher itself. Not a win win for Best Buy.

So far I'm loving it. It has so many options, is soundless and gets the dishes sparkling. That said, I've only had it a few days. They should really wait 6 months before they ask you for a review.

Love the dishwasher. It is so quiet compared to our old one. The installers did a great job and were wonderful! Looking forward to having company to use our dishwasher for a crowd!

Guys who installed appliances were very professional and thorough. They worked very quickly and took time to explain appliances.

The installation crew did a good job. Some additional information on the dishwasher’s operation would have been beneficial.

Easy install and great customer service! Dishwasher is still very new but like it so far.

The guys that came to install the dishwasher were very thorough and helpful. Previous dishwasher had caused damage to the countertop, but installers were able to work around problems and make corrections when needed. Extra care was placed on making the item look right and level.

Quick, efficient, and polite. Good work! They brought all the supplies they needed and the job went smoothly in maybe 15 minutes.

i really like the way it cleans my dishes and it runs so quiet

Installers were great. Friendly, efficient. Until they left. When I tried to run a cycle Got an “E:24” number! Drain pump blocked. Installers came back, checked, said I needed a replacement. So far no follow up.

The installation was done professionally leaving no room for complaint. This dishwasher is the best that we've ever had and it cleans like we thought a dishwasher never could. I would strongly recommend this product to anyone who has never been quite satisfied with the multitude of products on the market now.