Customer Ratings & Reviews

Great product! I will buy it again for the family! Best Buy personnel really helped on the purchase. Very professional install.

Outstanding technician service, very professional. Dishwasher works great but i think is too soon to give any review about it, for now i love it

service was quick and professional. They were on time and courteous

The Installation team went above and beyond to make sure everything was working correctly and to our satisfaction.

The men who installed our new dishwasher were great. The job was professionally done and the entire process from haul-away of the old to instillation of the new was flawless. The only hiccup was the Best Buy had set a time of between 10-12 and they didn’t make it in that window, but later in the afternoon. Not a big deal for me. I appreciated their professionalism and friendliness.

This part is necessary for the dishwasher to work. When installed correctly it works great.

install was really professional and timely . Saved a lot of headache

The installer was great; he was in and out in a reasonable amount of time.

They were here for half an hour. Even put in a new airgap (for a reasonable fee). Friendly, clean, efficient.

They called regarding ETA. They were professional. They tried the washer to make sure it is working.

Install team was BEST in CLASS! Outstanding service, explanation of new unit and professionalism.

these guys did a great job + they were very knowleable but they did forget to give me the user guide / op manual

Our new Samsung dishwasher is sleek and quiet! The service we received from Best Buy was exceptional. From the sales desk to the installation - the communication and follow-up was excellent.

Installers did a great job. They were quick, professional. Explained everything

The installer was great - talked us through products and very nice man.

Very efficient work by the team to get this set up and operating. Would recommend.

The guys that installed the dishwasher were nice guys , but seem to be in a huge hurry. The upper rack plastic stoppers on the railing where broken either during installation or shipping. My guess would be installation. The installers where in a huge hurry removing all of the shipping foam and plastic and seem to be struggling. I tried to call Best Buy store about the broken parts and left a message for the manager and never got a return phone call. So I called help line and they wanted to replace the whole dishwasher instead of the 2 $5 parts. Seemed stupid so I called Samsung and the are having a tech come out and replace the broken parts. I found that customer support after my purchase to be terrible and none existent, when it comes to talking to a human at Best Buy that can listen and help. Replacing the whole dishwasher because your install tech is in a hurry, is bad business and inconvenient for me(the customer)! Would be nice to get a phone call from the store. Not the happiest customer. Disappointed!

efficient, clean, everything works, they showed us how to run it.

We purchased this dishwasher to replace our old one and it is amazing. Short of taking the dishes from us when we are done eating this dishwasher does it all and the sleek design is perfect!

The dishwasher is so quiet I can't believe it is running. Dishes come out clean every time.