Customer Ratings & Reviews

The service technician was punctual, courteous, professional, and completely competent. He completed the installation quickly, performed all aspects of the job correctly, and gave us a brief overview of the proper use and care of the new dishwasher.

Josh and Juan did a great job of installing the dishwasher. Very professional and very knowledgeable

The guys did a great job of installing my new Thermador dishwasher after waiting six months for it’s arrival. When installer demonstrated how to clean the filter, the drain component was not “snapped” back into position properly and the first cycle did not drain. I looked up in the manual and was able to figure out why it wasn’t draining properly. No problems since.

Installers notified me in advance when they would arrive and completed the installation within an hour. They were careful when removing the old unit out of the house to not scratch anything on the way out. Overall good service but what keeps me from giving them 5 stars is minor things such as I wish the installers would be given shoe covers when they enter your home. My cabinets are white and since their hands are dirty, I had to clean my cabinets after they left. They left a small amount of trash from the dishwasher box.

I love this dishwasher! There is so much room in there and it is dead quiet!. I read that some people had issues with the tines, but I don't get that. I haven't found anything I can't put in there. Looks good, but how pretty does a dishwasher have to be? Its an appliance. As long as they don't mess up the look of the kitchen, who cares.

The crew sent with the dishwasher for installation was very respectful and efficient. We were instructed on how to start along with the different settings to use. We were very pleased with the young men and the great installation!

Quiet...easy installation, plenty of room in the basket to wash and cook my potato's

The installer installed the dishwasher very fast and accurately.

The guys did a phenomenal job. They came, they installed, they left. Very prompt, very efficient, and very personable.

Quick and effective. No complains. On time and professional.

Very knowledgeable and it took no time at all to get the old dishwasher out and the new one on very satisfactory

These installers arrived on time. Were very thorough and professional. They discovered the previous installer, not from Best Buy, had kinked the water supply hose and the open box dishwasher we purchased days before did not have a bad water pump. I decided to keep the new in the box Samsung dishwasher and the installers made quick work of the swap and demonstrated my new Samsung dishwasher.

The guys finished the dishwasher install in 15 minutes! They did a great job.

We love our new Samsung dishwasher from Best Buy! It’s sleek, quiet, and leaves our dishes spotless. Best Buy’s installation team was fantastic—professional, punctual, and thorough. They made sure everything was set up perfectly. Highly recommend both the dishwasher and Best Buy’s top-notch service!

Installer was on time and very clean. We had an inch gap between the countertop and dishwasher, and he spent extra time to make the dishwasher was level and installed properly. Amazing work

This Samsung dishwasher, combined with Best Buy's excellent service, has transformed my kitchen routine. Highly recommend it for anyone needing a reliable and powerful replacement!

The installation was fine, the installers protected my wood floor and the washer worked well but they didn't install the final kickplate because they didn't know what to do with the wood molding that finished the space between the washer and the flooring deck boards. Fortunately they left the kickplate outside the garage where I found it so I could figure out what it was. Unfortunately, they didn't leave any note to tell me why they left this part outside my garage and what I should do with it. I eventually figured it out by reading the installation instructions so all is well. But need communications to warrant a 5 star.

Best Buy instalation team did a great job. Super quiet, I barely hear it running, cleans well, I would recommend it to anyone!

The technicians worked very efficiently. They went over the features of the new dishwasher after installation. And most importantly removed all of the debris before leaving. Excellent job

The installers did a great job. On time for the installation and completed the job in about 45 minutes. Courteous and knowledgeable of the product.