Customer Ratings & Reviews

I was lucky enough to have free installation with the purchase of my new dishwasher, but it would have been worth paying for. The technician was a third party vendor, and they were very informative during the installation process. They showed me a minor defect in the front door (but very unnoticeable), and gave me a brief overview on how to operate the dishwasher.

Installation done in a good manner. This was a reinstallation as I remodeled my kitchen. I got a discount on the normal first time installation charge.

The installation went great but it was not as timely as I expected. Also I felt the man was overscheduled for the day. I was the last of 9 installations. I truly hope he was paid well for doing this on Friday after Thanksgiving. Wonderful man, great job.

Installer did a great job! Was very pleased with them and they where very quick. They called and let me know when they are arriving so I could get off work and be home. Did a great job and fast.

Installer was very efficient and friendly. He also gave us the solution for what to do with a 30 year old trash compactor in our kitchen that we never use. We took his advice and bought a 12 inch wine cooler that makes our kitchen look brand new!

Two Nice guys showed up took out the old washer, hooked up the new one (with no leaks) and carried out all the trash. Cleaned up after themselves they were a 10 out of 10 !

Glad I decided to use their installation instead of attempting myself. They needed to cut a plastic pipe to replace a connector. Didn't care for the lack of carefulness before water was turned on or running the dw. Had water everywhere...twice. One was a forgettfulNess and the other was just a potential issue and didn't expect it. Seems to me they should plan for water and move quickly when it happens. They were nice. Also wish salesperson would have mentioned the potential other costs for installations, I know they can't list everything but a list would have been nice. I might have bundled the install with other plumber items I needed if i had known.

From salesman thru install, we have been very happy and most satisfied with Best Buy. Our salesman David was very knowledgeable and helpful. The installer was on time,did his job well and efficiently. We are very satisfied with Best Buy people and Best Buy protocol. Our next major appliance will be purchased at Best Buy. They put customer 1st from start to finish.

Installation was done by the contractor supplied by Best Buy, GSC Custom Appliance, Keith Jr. and Sam. The installation was done right the first time and demonstration was provided. The installers were pleasant, professional and knowledgeable. I would use them again and recommend them to others.

The installation crew were very knowledgeable! They answered all of my questions. They went through a complete demonstration of every feature on the dishwasher. They cleaned up everything and removed all traces of the old dishwasher.

The installer was very efficient with his work and had it installed quicker than anticipated. He was very informative of the features of our new dishwasher.

During the first installation, they were quick only for me to find the next day that the door would click when fully opened. Turned out later that they had installed the face plate incorrectly, and that was tripping when the door was fully opened. As a result, that face plate had bent out of shape, so they ended up installing a new dishwasher.

The tech guys came out to install our new dishwasher. They were well aware of all he previous issues (2 damaged dishwashers) that occurred before they installed. They went above and beyond to make sure we were satisfied! Well done !

As always they did s great job. They took the old one with them.

Dishwasher works great every time.. easy to use and clean everything the first time

Dishwasher works great now that it is installed correctly and the door shuts correctly. We had to get a replacement dishwasher because the door did not line up to close correctly. I was very happy to find out that the unbalanced installation of the first dishwasher was the cause for the excessive moisture left in the machine after drying. It works great now and dishes actually dry now!

The crew was so polite. They easily took out the old dishwasher. They unpackaged the new one and installed it. The technician who hooked up the new one was polite and when done explained everything to us about the new unit.

Arrive on time. Well manner. Very efficient team. Highly recommended.

Extra Effort Appreciated--They had to trim the installation area so that it would fit flush and they stayed well past 5:00pm on a Friday to make sure it was done right.

The installers were professional and courteous. I couldn't have asked for more!