Customer Ratings & Reviews

Easy to install. Worked first time installer had no issues

My installer was polite, knowledgeable and on time. He called the day before to give me a 2 hour window of when he would be arriving and then called in the morning to confirm he was going to arrive on time. He was knowledgeable about the appliance and gave me advise on operating and maintaining the appliance. Great overall experience.

The installation crew was AMAZING--We had to have them come back because the door to the dishwasher was put on too tight so it wouldn't stay open. But they came back and fixed it in only a few minutes.

The techs were super. They were very clean and fast when installing the Dishwasher, and even gave me a change to clean the spot where it was goin to go...while they took out the old one and the packing. Great work!

good Though initially there was a problem fitting the draiin pipe and system in place, in second visit BestBuy did good job of fixing it well.

Installer was on time. He explained exactly what they were going to do and did it efficiently. He gave me instructions on how to use my new machine. They followed all policies in regard to Covid precautions (masks, booties etc) they cleaned your after themselves.

The installer did not check the condition of the first dishwasher he brought and it was dented so he took it back, we reordered and when the 2nd finally came I insisted that the store check it for quality and no dents before sending it out with the installer. They really didn't want to which I think is strange since it is a waste of the installer's time and Best Buy's investment in customer satisfaction to deliver first quality products and not waste customer's time with a delivery of a dented product! He was good other than this which was not his fault but the fault of the local Best Buy store!

Very impressed with the cable, worked great first time.

Everything needed to get the job done. The professional installation was great. They were very friendly and informative, I highly recommend the item and installation.

The technician arrived earlier than my appointment schedule..which was perfect. He was extremely respectful of my home and was very polite and well mannered. The gentleman worked very professionally and expeditiously and explained everything regarding functionality and performance. The service was a blast. Home Depot who?

The the independent installers that Best Buy used really knew there stuff. They came in and got the job done in a timely fashion. They cleaned up after they were done and hauled away all the trash. Very courteous.

Great product and the service for installation top notch.

It's glorious! The third rack on top isn't something I ever thought I needed, but, Brian Goodwill our best Best Buy specialist knew better! Smooth installation (when using Best Buy installers). Total pros all around!

The installer was prompt and called 15 minutes before reaching our residence. Meticulous in removal of the old dishwasher, installing the new dishwasher , showing us the important features and leaving the house in pristine condition. Overall a pleasant experience.

I have used this dishwasher 3 times fully loaded with a gel and a rinse aid. The installer suggested that I use a gel and not a granular product. Welll. not a really happy camper. The insides remain wet even after 24 hrs. I use the extra dry button, but inside remains wet. Any suggestions. I did not even open it until 24 hrs. later. AM I SUPPOSE TO HAND DRY THE DISHES?? ANY THOUGHTS?? iNSTALLED ON 1/11/22.

My installer was on time, through and very knowledgeable

After several attempts, the new dish washer was installed. The new features and rack system definitely meets our needs.

Very pleased with way it cleans dishes. Install was difficult as floor is unlevel and could not level with edge of counter and floor so had installer level with floor.

All of the this is included with total tech, and the price is far less than paying for the install. Especially if, like us, you are getting multiple appliances.

The geek squad did a great job as usual! Nice and polite.