Customer Ratings & Reviews

The installer was professional, punctual, and very clean throughout the process. He did an excellent job installing our new dishwasher and even went above and beyond by adding an outlet we didn’t realize was needed.

The installation was fine, the installers protected my wood floor and the washer worked well but they didn't install the final kickplate because they didn't know what to do with the wood molding that finished the space between the washer and the flooring deck boards. Fortunately they left the kickplate outside the garage where I found it so I could figure out what it was. Unfortunately, they didn't leave any note to tell me why they left this part outside my garage and what I should do with it. I eventually figured it out by reading the installation instructions so all is well. But need communications to warrant a 5 star.

The Best Buy install crew showed up on time and worked efficiently and professionally. They had the dishwasher installed quickly, and hauled away the old unit. Took the time to update our electrical GFCI receptacle and quarter turn water shut off valve prior to their arrival. They said those improvements made for an easy install . Had a drying issue with the unit. Let them know right away. They scheduled delivery for a brand new replacement unit at no charge. If I were ordering again I would probably upgraded to next level with Perfect Dry which adds a fan to the heated drying function . Still, new replacement working as needed. Peace of mind knowing you can still get quality service, and a warranty.

The installers not only did a very quick job of getting rid of the old dishwasher, but cleaned up after their work, and briefed my wife and me on its unique features. This included its user-friendly control interface (which is simple to understand), how to maximize the use of its large volume, and most importantly, how it cleans and dries a load of dishes, cookware, and silverware more thoroughly than any other.

Amazing crew. I hope they come for my next install. Dishwasher is amazing.

Installation really counts in the world of dishwashers - if it's right, everything is set to work with no trouble... if it's wrong, leaks, etc. The folks brought it in, installed it fast, took out the old one and it's working like a charm.

The workers were amazing. Quick and efficient. Hooked it all up and ran it to make sure no leaks.

Actually had a sink pipe issue and still the installers were able to fix it and install it.

Our installers were prompt, professional and knowledgeable. We did not know that our old dishwasher was hard wired into the electrical for the building (???) so instead of making us wait to handle that and then wait for them to come back, they were able to do it themselves for a reasonable extra fee.

They were professional and speedy. Happy with over all service

The delivery and installation team that installed my dishwasher and hauled away the old washer were great. They worked quickly and thoroughly. They were careful and respectful of my home and did not damage anything. I would highly recommend them services when purchasing appliances.

The whole process from purchasing my dishwasher to communication from Best Buy to when the installers came was flawless. I had some issues in the past when I tried to purchase an appliance from Best Buy forcing me to cancel the order but I decided to try again. The reason why is Best Buy was offering the best financing deal and free installation if I purchased a Bosch dishwasher. This time it was great. It sucked I had to wait until late Saturday afternoon for the installation but we really needed the dishwasher. Anyhow, the installers called before they came and took care of un packaging the dishwasher. They allowed me to check for any defects which I liked. They removed my old dishwasher and allowed me to clean the area before installing the new one. Installation went well. They took great care installing it. After installation they showed us the basic functions on the dishwasher. They even told us to return the kit we were required to buy along with the dishwasher because the Bosch dishwasher already came with the necessary parts. The installers were very friendly and knew what they were doing.

Installers were very professional and had the old one removed and new one installed quickly. Only complaint is after they left this heavy piece of black plastic revealed itself and I can't pull it off and not sure if its needed so have just rolled it up but sometimes it comes out again. Pictures attached.

The installer was super! Had everything needed when he removed old model he took precaution making sure no water woul;d leak through the removal of old appliance. He was quick and efficientin installing the new appliance. Even went above his duty by quick explanation how it operated.

If you know you job and want to get done you can do anything really quickly. And my installer wanted to do both. He didn't cut any corners and checked everything twice. It was the fastest install ever.

The Best Buy team that installed our dishwasher were quick and effient. They didn't leave a mess and everything was cleaned up. We were lucky because we had the dishwasher delivered and installed during a special they were running on installation. We have recently bought all new appliances and never reslized that the cost to install a dishwasher is very expendive, 3 or 4 times the cost of other appliance installation charges. But best buy was running a special on dishwasher installation around President's Day sales. We took advantage and saved almost $125.

The “Best Buy Contracted Gentleman(and his partner/trainee) who installed my dishwasher were professional, pleasant, knowledgeable, and informative. He explained exactly what he was going to do and did it. He represented his company and Best Buy with high regard. You could tell he took great pride in his work. Clearly he is an expert in this field. He worked with ease and relatively quickly. He(and his partner) left the area clean like they found it. They worked like a “well oiled machine.” Oh….and the LG dishwasher is great too.

The gentleman from the Geek Squad who installed my new dishwasher was amazing. Very detailed in his installation, made sure everything was measured, fit and was level from every angle. I wish he could give lessons to some of other people who have been to my house to install items. Just a fantastic job.

i had an appointment scheduled for 8am-12pm. had the confirmation email, etc. but the day of the appointment, no one showed up or called. so i called best buy that afternoon & they rescheduled with a new appointment. they said the dishwasher had been on backorder, apologized for the inconvenience & not sure why i wasn't contacted about it. but for the new appointment, the installer called the day before to say he would be there in the morning & could actually come earlier. so they showed up, installed everything in about 30-45 minutes. super friendly & hauled off my old dishwasher. overall positive experience.

Technicians came earlier than expected and did a great job of installing the dishwasher. It was not an easy installation but they figured out how to make it work in my kitchen.