Customer Ratings & Reviews

Our installer Ronnie was great. Was very professional and friendly, had the extra parts needed to install our dishwasher since our home had different size tubing. Also super helpful in figuring out our delay with the dishwasher from best buy warehouse.

The dishwasher installer was very friendly and very knowledgeable. He went above and beyond by helping me with my disposal maintenance.

Paul and Andy, the two guys that installed the machine were great. They made sure we had a chance to clean in the spot where the old machine was before they set the new one in place. They made sure we understood how to operate the machine, and even had a couple "tips" for us on its use. Thanks guys!

Didn't take long to install. Tested before they left. All is well. Only complaint is that it was snowing outside and they tracked up my hardwood floors. Could have put something down first.

I have used the dishwasher twice and it leaks. The installation did not go well. The left side is flush with the cabinet and right side sticks out 3/4 of an inch. The installer said my wall was not straight, I explained the dishwasher they just took out was the exact size and it was flush. They did not want to hear it they were in a rush to leave as they were running late. I understand they were running late but I feel it was a rush job the electrical cord was not changed, they hook up to the old wire. I'm really not sure why I bought the install kit they didn’t use the parts and were going to take the kit with them. They left a mental piece in my front lawn which I believe is supposed to be on the dishwasher. Look for advice as to what to do now. Sincerely, Victoria

The gentlemen were Friendly, professional, prompt, cheerful. Any customer would be pleased

Good install except drain line was left loose and leaked a significant amount of water. After I secured the line everything has been OK.

Installer could have spent more time discussing the proper use of he dishwasher. The owner's manual is very complete and detailed but difficult to understand in some areas.

Installer was very personable and explained the process of removal of the old unit and installation of the new dishwasher. He explained the basic operation of the machine as he was quite familiar with it and made it easy to understand.

They showed up early, which was great! They removed the old dishwasher and had the new one installed quickly and level! Very impressed with how well they worked together

This dishwasher is the best & installer was great.

The installers were running late but they called me as asked if I needed to reschedule. They were and professional.

My install was at a Realestate clients empty home and I was 30-45 minutes away depending on traffic. The installers worked with me to coordinate the meet up time because my my install was at the end of the day. So they called me before they were done on the prior install to let me know precisely when they would meet me.

The installer did a great job putting in the new dishwasher. He took care not to scratch my hardwood floors or bang the walls while bringing it in. He also moved my old one out for me into the garage. Oh, and did I mention that the installation was FREE! It was a promotion on all Bosch dishwasher installation.

I always thank you for your good service. It's comfortable to get services from one place

RE: Fisher-Paykel Two Drawer dishwasher installation issue The dishwasher was not installed properly, it has moved out of the cabinet on one side by approximately 1 inch. I called BB for a service adjustment; two technicians came an didn't realize the first installer didn't install the retaininbracketsand only adjusted a screw placed on the right side by the first service person (NOT part of the authorized procedure). Today 4/11/23 I called AGAIN because the dishwasher is repeating the same thing. I am particularly annoyed that I had to pay for the service call that was within 60 days if the installation. I was told it was a deposit and would be refunded. It has yet to show up on my credit card statement approximately one month after it should have been. I now have a case number: 310622310 for another service call for the same installation problem.

My issue is on the sale I got a Best Buy credit card and was told there would be a 10% rebate in awards. This hasn't happened. We need a range/oven but I will not buy from Best Buy if this promised credit is not received. Its been 2 months

Called ahead on the day scheduled and arrived earlier than estimated. Very customer-friendly, knowledgeable of the product and proficient in its installation.

The technician was very knowledgeable and quick. Too quick as it turns out, as a sticky residue was left on the door and was difficult to remove.

Excellent and courteous installer. Right on time, installed perfectly, a very nice, well spoken young man. Explained how tge dishwasher worked.