Customer Ratings & Reviews

Installers were great when it finally got done but Best Buy botched the appointment process 3 times over 3 weeks (cancelled the appointment internally but didn’t notify me or update status on website), barely apologized and then offered a $75 gift card for my troubles. Customer service is a joke

Detail to installation was good! Timely! Made sure we were ok with it before they left.

Two guys showed up on time, worked nonstop for about an hour, and answered all my questions. Successfully installed dishwasher without any scratches. Left my kitchen clean; took away old unit. I am impressed.

does a good job cleaning and very quiet esy to use

3 attempts and 2 new dishwashers in 6months, finally solved the last installer finalky solved the draining issue.

The coordination of installation was wonderful. The technicians arrived on time, were very nice and knowledgeable. They showed me how to operate the dishwasher and made sure it was fully functional prior to leaving. Great service

Unbelievable dedication to getting it right! Total information provided about the process Best Buy should be proud of these technicians

Took three units to finally get one that worked, however, the installer was the star of this show. He kept me informed and took an active role with Best Buy to report the problems and bring about a solution. Had he not dealt with me properly, the purchase might not have survived.

Done quickly and timely. Demonstrated how to use. Like design except the handle sticks out a little too far...be sure it won't be in the way of a drawer.

The installer did a great job. Was on time, was careful not to damage walls and cabinets, and cleaned up when finished.

They were very informative and so helpful. They put booties on their shoes each time they came in my home which was very nice. I'm particular and they were cautious and respectful! They went thru the whole instructions for my new appliance. Very nice friendly but professional and that's important to me!

They knew what they were doing when they came to put the dishwasher. Both Best Buy and the installers told me that if they had to do other things to get the dishwasher installed that it would be more money and we were fine with that.

The install was fine, although I had to pay an extra $400.00 to update parts and get connections up to code, since my former dishwasher was very old. The team did a great job and I also had a Garbage Disposal installed at the same time. Very satisfied with install and dishwasher!

Very quick but we also removed the old one. The video makes you think you have to disconnect and remove. You don’t have to do that if you’re paying for installation.

Everything went well during installation; except they arrived about 3 hours earlier than expected.

The removal, delivery and install of the new unit was done professionally. Very appreciative of the care the service tech took to make everything work. Highly recommended.

Workers came a couple hours earlier than estimated which worked out great and didn’t have to wait around all day for them to come.

The installation was very good. I don’t have any problems with that.

The tech who installed the dishwasher was very knowledgeable and ensured that everything was correct with the installation, operation/function, and my satisfaction. Couldn't have been more pleased.

The dishwasher installers were both excellent. They arrived on time and helped me clean the area prior to the installation of the new dishwasher. Very polite helpful and cheerful.