Customer Ratings & Reviews

The guys who installed my new dishwasher and garbage disposal were prompt, professional, and polite. I would highly recommend them

The installers of the first dishwasher were on time, very respectful of my home (diligente with their protective and safety gear), friendly and very fast. Meanwhile, the second visit (different installers but under the same company) were late, one of them not much careful of wearing his gear, and took twice the time to do the same job as the previous one. Therefore, between both jobs (an excellent one and an okay one), I rate it as average.

Dishwasher came without a necessary piece due to a factory defect. Install people could have installed the unit without saying anything but said we would not be happy because motor would be vibrating causing noise. They took it back and brought a new unit. That was terrific customer service!

Best Buys' Geek Squad surpasses other installations I've had. Experience with the product. Respectful of my home. No delays, on time and couldn't tell anyone had been there, except for my new appliance. Happy camper!

I installed several on my own and it just a pain I can live without, and disposal af appliances is really hard to get someone to haul away stuff this way not my problem

The installers were great. They went above and beyond to ensure that the dishwasher was installed correctly. I originally thought I could install it myself, but I am so glad I had it professionally done.

The installers arrived during the window of time promised. They were professional. The chief installer showed me how my dishwasher shut-off was leaking and replaced it with a quality product and for a fair price. The installation was quick and the installers didn’t leave a mess.

The Installer did not have the knowledge to remove the Lazy Susan nor how to remove the Corner Cabinet Door. THIS IS AFTER I called Best Buy and informed them of both situations. CONSEQUENTLY, the Dishwasher is sitting in my Garage --- UNINSTALLED!

I had Best Buy install the dishwasher I purchased and they did a fantastic job. They removed the old unit, installed the new one, and took away the old one. They were prompt for the appointment, fast & clean for the install. They made sure it was working right before leaving. Very happy.

The appliance install men delivered the appliances on the same day and on time and installed every thing they delivered in a record time in my books and as far as I can tell , they did an excellent job and cleaned up and explained the operation to us. We are now operating our appliances to the fullest.

The overall installation was done very professionally. The installers were very knowledgeable. They showed that everything was level. They cleaned up and carried garbage with them.

I was very pleased with the installation! The Geek Squad technician is very professional but friendly, and he did a great job with the installation.

The installers got it right but we had to oversee them. Glad to have it covered in Total Tech!

I had been using multiple delivery and installation services over the years for my business but I've settled in to using Best Buy/Geek Squad almost exclusively now. They always get the order right, show up on time, and install the appliance quickly. Appreciate the professionalism.

We purchase a new dishwasher and had it installed through Best Buy. The installers were communicated what time they would be here and installed it quickly and professionally. They also pulled my old one into the garage. So glad we paid for the installation.

Works great I feel like my dishes are sterilized. Best Buy staff treat you like your family

The delivery and installation of our dishwasher was top-notch. The guys were very professional and in and out highly recommend it to get the tech package as well.

I thought the team was terrific--hard-working, friendly, with no concern about my watching their progress. I think Best Buy is lucky to have them.

The installation technician was great. He was very thorough and was able to troubleshoot the one issue that came up. I am very satisfied indeed.

The crew that did the install were awesome. They came in completed the install within about 25minutes and we were up and running!