Customer Ratings & Reviews

Good installer noticed that the latch was broken and did not install the defective dishwasher. Best Buy can not figure out how to reschedule my install.

the crew was fast, efficient, courteous, and knowledgeable. Did a nice clean up. what more could you ask.

The technicians that installed the old dishwasher were very professional and used great care in protecting the floor and surrounding areas.

I am extremely satisfied with the work that the plumber did. He was awesome and did a great job. I would call him again any time I needed plumbing work done again.

My install was great! The installers were quick and efficient. They were quiet and I was able to finish a work call while they were there.

Installer came on time, did a great job, was polite, and finished quickly. I was very pleased.

The installer was great, called me 30 min before arrival, changed my vial since it was very corroded and gave me hints how to run the dishwasher without using rinse aid. Normal cycle high heat, cleaned the dishes and no spots!

Service installation was as described from phone call with Best Buy purchase network.

My husband was home during the installation process and says they did a top notch job. Explained all the different configurations for loading dishes and the best detergents to use etc. Our experience with Best Buy has been very positive from the clerks in store to delivery to installation.

This Samsung Dishwasher is great and cleans items very good. I would recommend this item to everyone.

I was a little reluctant to have a retailer handle my service. But I can say without a doubt that the contractor Best Buy used was first rate. Excellent work and very courteous. I highly recommend them.

Install team was on time, friendly, and smart. He took time to explain the products features and proper operating tips.

The two installers called when they were on the way to my condo and arrived in the middle of the appointment window. They worked quickly and confidently. I also liked that they made a few small adjustments at the end to ensure that the dishwasher was level - good attention to detail.

Very professional and knowledgeable. Demonstrated all the product features as well addressed by questions.

On time service and installation, also the technician checked if it was properly working and gave me tips. Only feedback i would love to give bestbuy is please mention in your website that for dishwasher you guys provide air cap replacement. This would have saved us $$

My installation was successful. I had the same dishwasher to be delivered and installed by Home Depot, and they couldn't get it right after the 3rd at of technicians in a span of 3 weeks! I knew I could count on Best Buy!

I'm really glad that I paid to get this installed vs. doing it myself. The previous owners of my house rigged the electrical and wasn't up to code. The installer fixed the issue and now I have a safe junction box.

The tech that installed our dishwasher was a true professional. He was on time, polite, and very professional. He clearly explained what he was doing and how to operate the washer once installed. We had considered installing ourselves to save the install fee but would pay it again.

We paid to have this dish washer delivered and installed. Two men brought the washer, put it in our garage, told us there was some different valve needed which of cource they didn't have and left. We paid Harolds Plumbing of Auburn, Wa. to come out and install our new dish washer. we also paid best buy to haul the old washer away. That was part of the deal. We paid Harolds Plumbing of Auburn, Wa. to haul the old washer away. When you are talking to a salesperson about a purchase ANYTHING can and will be done. As soon as you are out of their store they don't know you or ANYONE that can fulfill the promises the salesperson made.

The guys that showed up could not have been more professional. They were a huge help with the install and takeaway - even though they were not scheduled to haul away the old one but did so I would not be inconvenienced!