Customer Ratings & Reviews

It took some days to schedule but the team came ontime , they were fast. They were supposed to unistqll old dishwasher and install the new one but due to poor electrical outlet they had to come again. Very professional .

Professional and the installers did an amazing job installing our new appliances.

Waited in store for sales associate. For 20 min to get help. I buy a lot of high cost Items from your store And belong to your service club. I will look at other sales outlets.

The technician that came to do the installation was very knowledgeable and projected a good image and pride in his job.

The Team that came out to install our dishwasher were very professional, did great quality work, and did not leave a mess. Highly Recommended!

Matt, who installed our dishwasher, did a fantastic job. He was very careful and efficient and did an excellent job explaining the product to me and my wife.

Were in and out in less than 30 minutes. I have done it myself numerous times before but am disabled now so this was huge. Arrived when then they said they would and very polite. Exceeded my expectations!

The installation was exactly on time and took about an hour. The men knew what needed to be done and did it well. Did not leave any mess behind! I'll definitely choose Best Buy again for both appliances and installation!

I had installation sevices from Sears, Lowes, and Hd, but Best Buy provided the best installing services by far because I got email, calls and call 15 min before arriving and on weekend too. This is my second appliance purchased .

great product....great service....great installation

Eddie Soto and Alejandro were the installers. They did a great job.

the installer was very capable and careful in both removing the old dishwasher and installing the new one.

Installation went well. The tech was very knowledgeable, made all the connections and tested for leaks and operation of the machine. Dishwasher was a replacement

Installation went well. Installer was very knowledgeable and friendly.

The installers were knowledgeable and efficient in doing the work.

It takes a very long time to wash, not very quiet. The top row gets stuck a lot.

First one didnt work from the moment they walked out of the door after installation. The would not let me exchange. Sent Geek Sqaud could not fix it. Sent Samsung guy who changed panel. Worked for a few weeks and stopped again. Made me wait over a month to get a new replacement which I should have had from the beginning. They broke my kickplate witha dolly and would not take responsibility. Filed a report and claim. Have never heard from anyone! Worst customer service ever and worst Samsung product I have ever purchased. Will never shop Best Buy for appliances again. This survey sent to me is for the replacement one which they say I purchased July 30. Sent a survey even before the item arrived? Huh? How can i comment. I purchased my original appliances Memorial Day. Just got my second dishwasher installed Monday August 30.

They were very friendly and very professional. They did a great job installing my dishwasher.

The service was fast and efficient delivery and installation. We We are very pleased with everything.

The installer was great. He installed the dishwasher quickly, with percision. He took the old dishwasher out and cleaned up everything before he left. I was very pleased with his work and would recommend him to my friends.