Customer Ratings & Reviews

Came early. Very professional and quick. Show us everything.

Installers arrivedon time, their work was done thoroughly, they made sure we were satisfied, and they were courteous!

The installers came at the time they said they would and did a good job of installing the dishwasher. One of them gave me instructions on how to operate it along with samples of rinse aid and detergent.

The two people that came and install we're respectful and we cautious not to get my house all dirty without asking. They took all of their trash with them and we're very friendly. Thanks Best Buy

Excellent install, quick and efficient. Highly recommended.

The installer was professional and the installation was quick.

The Geek Squad did my dishwasher install. On Time. Very professional and very knowledgeable about the product. Highly recommended

Dishwasher was installed fast and a very clean and professional job.

Install went great/smooth. The install team was very professional.

Outstanding install. Guys went above and beyond. Highly recommended.

The team did a better than expected job. The old dishwasher was a bear to remove, but the team accomplished the task and made the installation awesome.

Quick installation,men seemed to have done this many times before had all tools and were very precise with install

Very nice little set of tools that expedited the installation of my Bosch 800 series diswasher. This is a must have set of tools.

Dishwasher Installation went very well, the installers checked the water connections at least 3 times making sure everything was water tight.

GSC was sent to my house to install a dishwasher that I bought through Best Buy. I was under the impression that I was purchasing installation from a Best Buy representative but they sub-contract these jobs. The installers arrived on time and proceeded to remove my old dishwasher. Once they had loaded my old dishwasher on the truck, they informed me that they couldn't install my dishwasher because it was hard-wired. They said you can't hardwire any new dishwashers and they must be plugged into an outlet. If that is the case, then why does the manual state that you can wire it either way and provides instructions for both? Why did Whirpool tell me that you can absolutely hardwire their dishwashers? They said that the only way they would install it is if I paid an additional $200 for them to install an outlet on the end of the old hardwire cable. If I didn't agree, they wouldn't install the new dishwasher and wouldn't reinstall the old one. After I agreed to pay them, they told me that I needed a new shutoff valve because the old one was leaking. That is absolutely not the case. Any water that leaked came from the outlet when the hoses were disconnected. A new shutoff valve was going to cost $150. Again...pay or we walk away. Against my better judgment, I agreed thinking that I was going to have a professionally connected shutoff valve. Instead, I got a $12 Shark Bite valve. Plumbers don't recommend this outside of emergencies, as they don't last as long as brass fixtures that have been soldered. For $150, I should have received this. This company is terrible and you should definitely consider just installing your dishwasher on your own. It might take you a couple of hours more but you won't go to bed feeling that you were scammed. Unfortunately, Best Buy did nothing to rectify this issue. Their response was "you agreed to let them do it." I didn't feel I had any choice. My old dishwasher was gone and they refused to install the new one and they were pressuring me for an answer. That may have been my mistake in agreeing but that will never happen again.

The Crew that came out to deliver and install the dishwasher was great. Very respectful and a lot of attention to detail.

Great customer service. Nice install. No dents on my appliances this time around

Very pleased with the install of the new product. .

The installers were very nice; however, my dishwasher was not installed correctly, of which the installer acknowledged before leaving. I then proceeded to tolerate the wiggling and banging around in the dedicated under cabinet nook. This has now destroyed the top corner of my dishwasher as well as the lower door hinge. I then failed to call and request this to be corrected within the 90-day period that I apparently had to call about it, and of which I was not aware of (but yes, maybe I should have taken all the time to read all that small print) (and yes, maybe I should have not tolerated it for 90 days + 25 days more, but have lots of excuses why, of course). Called Best Buy today, they said they were going to charge me now, and then followed up with we cannot come out until Mar 2021 and that I should call (and pay) someone else to fix their poor installation services.

Install done as scheduled and expeditiously. Called as requested before coming over.