Customer Ratings & Reviews

I ordered a fridge & dishwasher to be delivered, installed with new parts & the old dishwasher taken away, through Best Buy's customer service. The woman was very nice but must have been inexperienced. On delivery day (April 2) I found out that there was no order to install the dishwasher. The installer called Best Buy & another date was scheduled to install the dishwasher. So the boxed dishwasher sat in the middle of my kitchen until April 13th. All of this was very upsetting BUT the delivery/installers were very, very professional, friendly & respectful. The top of the 2 doors of the fridge didn't line up. One door was slightly higher than the other. I hadn't noticed this but family members did so I called for Geek Squad service. Another very professional, friendly, respectful person came but was unable to match the doors perfectly but it's much less noticeable now. I still don't have a receipt for my new appliances so I have one more hoop to jump thru. I am very happy with both appliances it's the struggle & inconvenience that takes one star away. Best Buy sent me a gift card which is their way of saying "sorry" I appreciate the gesture and gift card.

Team did awesome. There was a connection problem in the house and they went far beyond by replacing it.

They did a great job in installing the washer. The staff didn't put shoe covers though. They had properly explained and discussed everything i need to know about our new washer. As of now we so not see any issues with the installation of the washer, as i was worried about some negative reviews like leaks and not properly draining.

The installation was done quickly and correctly with no complications.

great crew doing the install and removal of other dishwasher. They took great care making sure everything was all set from electrical to plumbing. Ran a quick test, made sure it was level from all directions and cleaned up after themselves. They were excellent. I highly recommend BestBuy install service

I cannot say enough good things about this installation. The crew arrived right on time, gave a courtesy call before arriving and did the job very efficiently and professionally. Honestly, i was a bit worried as Best Buy outsources this service and the Bosch dishwashers are typically slightly more difficult to install. However, my experience was very positive. The guys had a great attitude, did a great job, were on time and left me very impressed.

The installers were excellent and I wish I had their names. Everything went so smoothly from disconnecting and removing the old unit to the install of the new one. I was very concerned about our new wood floor and they took steps to perfectly protect it. They made sure that the install was precise with the appliance being correctly positioned and spot on level. They ran the dishwasher to make sure of their connections and to check the performance. I hope they will receive recognition from the company for their excellent work, they surely deserve it.

The first time the installers came, they didn't connect the disposal back up when switching out the dishwasher, I had to contact support and wait a week without a functioning disposal for the installers to come back to re-connect the disposal.

I love the sleek design of this dishwasher. It is not bulky, super quiet, and does the job well! Especially on wine/champagne glasses where you often get those water droplet spots leftover. It looks gorgeous in the kitchen. My only complaint is that the brush of the stainless steel front attracts and collects all fingerprints from even just touching the handle...so we always feel we have to clean it constantly to get the smudges off. Other than that, great buy.

Very quiet and cleans well. Cycles seem overly long but all in all a nice product and looks good.

At the beginning, we had trouble making an installation appointment. Geek Squad sucked, it was rescheduled 3x before we finally got a real people to install. it took us more than a month after buying the dishwasher to be installed. But, when the installer arrived, it was so quick, installed without flaws. Faster and satisfied.

The installation went great. It was done on time and everything went smoothly, but the order should have included a "Haul Away" notation to take the old model away and didn't. It required a second phone call to have the old dishwasher picked up and removed.

The dishwasher works great and is very quiet. The installation was done with no problems.

The install of my dishwasher was great. The installers were kind, courteous and professional. They installed and cleaned up the area.

Do far so good. Installation without problem. Didhwasher working well

I love my new dishwasher! It is so quiet and large! Whirlpool, you did good! My friend paid more than twice what I did because he wanted a quiet machine. Well, I only paid $279 and I got quiet and quality.

Great job on the install, professional and courteous. These two guys came prepared to deal with some minor issues that came up, and got the job done right. These guys went over and above to get this installation done. Best Buy had totally screwed up the scheduling and delivery, and I was strongly considering cancelling the whole deal. They dealt with the issues, got the extra parts needed, and cleaned up after they were done. I was angry when they first arrived, but smiling and very happy when they were finished!

Terrific service! I dont remember his full name, I think it was Mike. He was excellent, arrived right on time and installed my dishwasher quickly and professionally. Ran the dishwasher through all cycles before leaving. The dishwasher works perfectly.

The install went smoothly and the guys were out in less than an hour. I would recommend to Best Buy that a 12 hour window for installation is ridiculous. Can't you just break it down to morning or afternoon?

the installation of our new Bosch Dishwasher by the Best Buy installers was perfect. The machine worked properly with no leakage as soon as it was installed. This is our 2nd Bosch Dishwasher and we couldn't be more pleased. The performance exceeds the small amount of price differential you might pay against another brand. So very pleased.